Assistant Program Director
VOA Chesapeake

The Assistant Director promotes the mission, vision and core values of the organization and is responsible for providing leadership that supports and promotes the strategic direction of VOAC in areas of jurisdiction. The position shall collaborate with the Director of Services and work to ensure the provision of quality services that support the development and progress of individuals in helping them to lives with a heightened level of dignity and self-sufficiency within their local community.

The Assistant Director is directly responsible to the Director for the day-to-day operations of the program's clinical services. The position manages the functioning of clinical staff, which provides a wide array of DC/IDD community-based and residential services. This position will directly supervise the Qualified Intellectual Disability Professional (QIDPs). Supervision duties would be training and recruitment for all Qualified Intellectual Disability Professional (QIDPs), holding them accountable to their jobs, performance evaluations and disciplinary oversight of them as well.

The Assistant Director will work in collaboration with other disciplines to design a culture that is person-centered. The Assistant Director will be responsible for regulatory compliance as well as being responsible for directing the program to National Accreditation. The Assistant Director will stay abreast of all current governmental changes through actively participating in provider meetings as well as networking with other agencies, and will be responsible to ensure that the program operates accordingly. The position will be working in the Hampton Roads I/DD programs.

PRINCIPAL ACTIVITIES:

Responsible for the implementation of VOAC policies and procedures. In coordination with assigned staff, design staffing schedules that support the needs of the individuals, meet the requirements of the regulatory agency as well as compliance with the approved operating budgets.

• The position will directly supervise the Qualified Intellectual Disability Professional (QIDPs).
• Insuring accurate and timely Census and Billing statements to the accounting department, and assuring all authorizations and pre-authorizations are current.
• Oversees that all waiver redesign requirements are implemented and met through the clinical practices.
• Insuring all Medicaid renewal and rep payee reports and the documents required for these are obtained and met in a timely matter.
• Maintain the overall management of MCIS reporting and follow up entries, as well as LHRC reports required from the MCIS system.
• Oversee the overall management of the IRC and follow up of such.
• Implement monthly quality assurance checks for medical, clinical, and documentation work, including protocol development for the individuals and assuring Best Practices are always in place.
• Updating the Development Team for social media stories about our program.
• Works with all disciplines to implement and provide quality services and supports for individuals via maximizing process improvement efforts.
• In coordination with applicable staff, ensures that all staff are properly trained and it must be evident that training promotes the culture of person centeredness.

KEY SKILLS:

• Ability to effectively collaborate and facilitate change, interfacing with all levels of the organization.
• Ability to manage, train, and implementation the Waiver Redesign initiatives for I/DD service line.
• High level of oral and written communication skills, interpersonal skills, facilitation skills.
• Ability to think innovatively, strategically and analytically.
• Participate in real results strategic process and assist with embedding of new initiatives.
• Ability to prepare and deliver effective presentations to external parties and all levels of the organization, including senior leaders.

OTHER:

• This position requires driving your personal vehicle for company business. Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.
• Valid driver's license in jurisdiction of residence
• Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)
• Full Education and Work History Background check, OIG Exclusion check
• Negative Drug Screening
• CPR/First Aid Certifications must be acquired and maintained once employed

PHYSICAL REQUIREMENTS:

The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.
• Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.
• Operating office equipment requiring continuous or repetitive hand/ arm movements.
• The ability to remain in a sitting position for extended periods of time.

EFFECT ON END RESULTS:

• Develop systems to provide quality services and ensure programs meet all expected program outcomes, contract/licensing/ accreditation requirements as well as the expectations of the persons served.
• Measurable Evidenced Based Practices implemented within programs.
• Maintenance of current accreditations as well as achievement of additional service line/

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

Requirements:

A Bachelor's degree plus 2 years in the field with a focus on developing and working in a system that promotes a person-centered environment, utilizing best practices for individuals with intellectual disabilities.

The position will also require expertise for ensuring compliance with policies, procedures, and regulatory requirements as well as experience with working in conjunctions with Quality Improvement and training staff. Additional skills required are personnel administration, advocacy and public relations, excellent verbal and written communication, and interpersonal skills.

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