Assistant Program Manager: Prison Program
Pima Community College

Pima Community College

Pima Community College Named Top University/College Employer in Arizona

Position Title: Assistant Program Manager: Prison Program

Department: Continuing Education - District Office

Starting Rate: Band 6 - $59,500 - $67,700

Benefits: Summary

Closed Date: September 27, 2024, 5:00 PM Arizona Time

Position Summary:

The Assistant Manager, Prison Programs is responsible for overseeing assigned prison programming. The Assistant Manager will collaborate with faculty, staff, and multiple departments across the college to implement complex educational programming to inmate-students. The Assistant Manager will oversee Pell Grant Funded operations and align college processes within the parameters set forth by the prison system. The Assistant Manager will work inside the prisons and meet with inmate-students regularly. The Assistant Manager works closely with the Advanced Program Manager, State and Federal Prison, on key initiatives.

The work schedule for this position is flexible and may include working evenings and weekends.

Duties and Responsibilities:

• Manages and maintains the operations of Pell Grant eligible prison programs. Develops, plans, and implements goals and objectives for prospective and approved Prison Education Programs
• Investigates and resolves complex inmate-student complaints and issues, including technology related issues, as well as prison-related interruptions in course progression. Meets in person with inmate students regularly
• Collaborates with distance education and respective academic departments to facilitate learning within the security limitations set forth by the prison system. Manages technology integration
• Facilitates and monitors course scheduling, student enrollment progress, and student persistence
• Manages, proctors, and facilitates placement testing for students to complete college course requirements
• Provides direct service to students in-person and online, as required, to meet eligibility requirements as a potential Pell Grant participant
• Monitors prison program delivery and services. Coordinates services provided by PCC Financial Aid. Ensures inmate-students receive information and services commensurate with traditional campus learners
• Assembles and analyzes a variety of data and statistics relating to the Pell Grant program and summarizes findings, prepares reports, and makes recommendations
• Conducts all duties and responsibilities of academic advising to Pell Grant students. Provides students with academic support; including student concerns, Pell Grant class placement, and orientation to the program to include Pell Grant program overview
• Collaborates with multiple departments and Academic Divisions across the college to ensure program success
• Collaborates with College staff including Student Services, to assist in transitioning inmate-students upon release from incarceration
• Analyzes and measures operations and processes of assigned area(s); recommends improvement, prepares reports and provides modifications to accommodate student needs at each complex yard
• Facilitates and attends corrections complex events to provide Pell grant information to students to encourage interest, participation, involvement, and enrollment in PCC courses offered at the prison
• Participates in College and community committees, workshops, meetings, training sessions, task forces, and conferences related to Second Chance Pell Grant opportunities
• Supports the preparation of applications and reports for Prison Education Programs. 16. Performs all other duties and responsibilities as assigned or directed by the supervisor

• Bachelor's degree in a closely related field of study and
• Three to five years of professional level program experience

• An equivalent combination of certification, education and experience sufficient to successfully perform the essential duties of the job such as those listed above

• Five plus years of related experience

• Knowledge of regulatory compliance principles and practices
• Knowledge of principles and methods for promoting programs and services
• Knowledge of internal and external customer service principles and practices
• Skill in coordinating and monitoring the work of others
• Skill in budget/resource management
• Skill in effective communication (both written and oral)
• Skill in independent decision making
• Skill in positive, productive, and flexible customer service
• Skill in problem solving 10. Skill in program development and process improvement
• Skill in project management principles, processes, and techniques
• Skill in organization, coordination and management
• Skill in public speaking
• Ability to adapt and maintain professional composure in emergent and crisis situations
• Ability to apply analytical and critical thinking skills as well as draw conclusions and prepare accurate reports of results
• Ability to develop and maintain effective and positive working relationships
• Ability to operate relevant equipment required to complete assigned responsibilities for the position
• Ability to work independently