Associate Director Financial Aid - Operations
Murray State University

Posting Number:

20250012EX

Job Title:

Associate Director Financial Aid - Operations

Number of Vacancies:

1

About Murray State:

Located in the West Kentucky region, Murray State University is a public, comprehensive University which offers a low cost of living, low property taxes, and a four-season climate. Murray has a friendly, small-town atmosphere with locally-owned specialty shops and restaurants, an acclaimed community theater, art guild and award-winning public schools. The area is home to Kentucky Lake and Land Between the Lakes, a 170,000-acre National Recreation Area, which offers a wide-range of activities and amenities for residents and visitors alike. Located in close proximity to major cities and nearby access to Interstate 24, Murray is just a few hours from Nashville, St. Louis, Louisville and Memphis. Learn more about Careers at Murray State University.

About Murray State Benefits:

Faculty and staff of Murray State University have access to a comprehensive benefits package including health insurance, retirement, tuition waivers, generous paid holidays, vacation, sick, and paid parental leave, as well as many other benefit offerings. Please refer to the Murray State Benefits page for more information.

Equal Opportunity Employment/Diversity Information:

Murray State embraces diversity in the workplace and values attracting, developing and maintaining a diverse, high-quality faculty, staff, and student body. The University endeavors to create and promote a culturally diverse community to be accepting of and sensitive to diversity in its many varied forms. Women and minorities are encouraged to apply. Murray State is an equal education and employment opportunities AA/Vets/Disabled employer.

Type of Employment:

Regular Full-Time

Work Location:

Murray, KY

Employment Term:

12 Months

Position Type:

Staff - Exempt (Monthly)

Department:

Student Financial Aid

Summary of Job Duties and Responsibilities:

Assumes overall responsibility for daily operations of the Financial Aid office, including training and management of operational staff, awarding aid, verification, Satisfactory Academic Progress (SAP) and appeals, return to Title IV calculations (R2T4), compliance and process improvement.

• Maintains full working knowledge of the federal, state, and institutional regulations. Develop and maintain departmental procedures to ensure continued compliance.
• Provide leadership, training, supervision and professional development of staff members.
• Develop and execute auditing and quality assurance procedures to monitor all daily performance of staff.
• Troubleshoots awarding and disbursement of aid and resolve all discrepancies in a timely manner.
• Counsel students and parents as needed.
• Participate in college night functions, summer orientation sessions, workshops, classes and other activities as necessary.
• Work closely with federal, state, and internal auditors.
• Coordinate with other departments what is needed for the University to remain in compliance with regards to maintaining eligibility to utilize Title IV funding.
• Work collaboratively with the Associate Director of Systems to ensure quality of awarding and reporting processes.
• Performs other duties as assigned.

Minimum Education Requirements:

• Bachelor's degree from an accredited college or university.

Minimum Experience and Skill Requirements:

• Exceptional communication and customer service skills.
• Two years of supervision experience.
• Minimum of three years' experience with administering federal financial aid, working with federal regulatory guidelines, and federal financial aid software systems.

Preferred Education and/or Experience Qualifications:

• In depth understanding of the Banner higher education administration system

Staff Grade:

116

Posting Date:

10/24/2024

Open Until Filled:

Yes

Special Instructions to Applicants:

Along with the application, the following items must be included:

• Letter of application
• Resume

For best consideration, please submit a completed application along with all required materials by November 7, 2024. Applications will be accepted until the position is filled.

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