This is a full-time/Hybrid position. The benefits administrator is responsible for directing, planning, and executing the day-to-day operations of the Company's group benefits programs (group health, dental, vision, short-term disability, life insurance, retirement plans, etc.), including FMLA and leave management. This position administers the various company plans and provides excellent customer service. The administrator is responsible for all facets of the benefits life cycle, including system set ups and billing. The administrator assists with the design of the overall benefit programs, as well as any internal company committees that review and manage particular benefit programs, and ultimately executes/implements the decisions. The administrator continually works to improve and streamline existing programs, and efficiently monitors and manages benefits administration.
Duties and Responsibilities:
- Serve as primary contact for Benefits information with employees, plan vendors, and third-party administrators.
- Coordinate transfer of data to vendors, insurance companies, and external contacts for services, premiums and plan administration.
- Set up and management of benefits within the company's HCM/Payroll systems.
- Evaluate and revise internal processes to reduce costs and increase efficiency.
- Document and maintain administrative procedures for assigned benefits processes.
- Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees.
- Coordinate daily benefits processing. Handle enrollments, terminations, changes, COBRA, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships and compliance testing.
- Oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll records.
- Oversee 401k administrative processes for enrollments, data transfers with vendors, periodic audits, mailings, etc.
- Administrative Assistant to company 401k committee - plan and send meeting invites, take minutes, and manage action items.
- Reconcile and process monthly billings and payroll deductions for all group plans.
- Assist in the analysis of current benefits, evaluating the use, services, coverage, effectiveness, cost, plan experience and competitive trends in benefits programs.
- Perform internal plan audits as needed to ensure accuracy anc compliance. Prepare, collect and organize data for assessments and audits as needed.
- Complete benefits surveys and review information obtained from the results.
- Monitor administrative costs of benefits programs and recommend cost containment strategies, including alternative methods for administration and funding.
- Provide customer service support to internal and external customers. Develop communication tools to enhance understanding of the company's benefits package.
- Design and distribute materials for benefits orientations, open enrollment and summary plan descriptions. Provide training and support to group benefits associates, home office associates and the field staff.
- Assist with annual benefits design and bidding. Recommend and implement new benefits programs. Examine possible plan designs and benefits cost changes.
Physical Demands and Working Conditions:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at a time.
Additional Position Duties: This position description is intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. Other duties may be assigned, and the company reserves the right to modify, interpret, and apply the job description as necessary. This position description is not a contract for employment and employment is "at-will" unless otherwise stated in a Union contract, employment agreement, or where prohibited by local, state, or federal regulations.
EEO Statement: It is the company's policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude, and experience, to provide Equal Employment Opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work-related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, or other protected status. When applicable, the company's policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force, and benefits. It is the company's business philosophy and practice to provide reasonable accommodation, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
Performance Standards: To be successful in this role, the Benefits Administrator will need to apply their knowledge of benefit management best-practices to ensure the timely resolution of problems to best meet the needs of the company. The employee will be held to performance standards in numerous areas including performance, attendance, attitude, quality, safety, and client satisfaction. The employee is expected to adhere to all company policies while employed. The responsibilities and tasks laid out in this document are not exhaustive and may change at any time as determined by the needs of the company. This document is not a contract of employment.
Job Description Acknowledgment: I have reviewed this job description, and I understand all my job duties and responsibilities. I can perform the essential functions as outlined, though I also understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the job description. If I have any questions about job duties not specified on this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff.