PURPOSE OF THIS POSITION
The Office Coordinator is responsible for the smooth and effective operations of the clerical, billing, admission/registration and patient scheduling aspects of the Wound Center. Also responsible for financial tracing of revenues. Collaborates with the Clinical Supervisor.
JOB DUTIES/RESPONSIBILITIES
Duty 1: Will enter all patient demographics, charges and insurance information with complete accuracy as well as hospital postings of all adjustments and dates of service. Inputs all facility charges.
Duty 2: Establish a system to be able to track managed care patients and the number of approved visits along with the authorizations number from the payer.
Duty 3: Coordinate the billing program with the hospital through the integration of the software program, wound charting program.
Duty 4: Will maintain a scheduling system for patients on a rotational basis for physician assignment, based on insurance participation, medical staff by-laws (i.e. podiatrists) and physician preference.
Duty 5: Establish a system to track cancelled appointments and reschedule those patients.
Duty 6: Schedule/verify all patient appointments and collaborate with the Clinical Supervisor in scheduling emergency patients visits.
Duty 7: Make appointment confirmation calls to patients one day prior to their scheduled appointments in the wound center.
Duty 8: Maintain and update as necessary a list of insurance plans that each Wound Center panel physician participates in.
Duty 9: Help schedule follow-up test/procedures that are required before the patient leaves the wound center.
Duty 10: Ensure timely completion of chart (per hospital policy) in order for it to be sent to medical records once the patient is discharges from the Wound Center.
Duty 11: Submits CPT/DX codes to physicians billing program (Mysis).
Duty 12: Establish a system to track downstream revenue.
REQUIREMENTS
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