Customer Service Representative - Remote or Hybrid
Roth Staffing Companies

Customer Service Representative - Medicare Member Support

We're seeking dedicated Customer Service Representatives to support Medicare Advantage members for our client. This role involves handling inbound and outbound calls, accurately documenting patient account information, and delivering top-notch support.

Position Details:

• Schedule: Wednesday-Sunday, 11 AM - 8 PM (weekends are required)
• Pay: $20/hour
• Start Date: 11/12/2024
• Employment Type: Temporary to hire
• Location: If you live within 30 miles of Elk Grove, it will be Hybrid (2 days in office/Elk Grove after training), if outside of 30 miles, it will be remote.

Requirements:

• Minimum 6 months call center experience (medical or insurance experience preferred)
• Ability to work weekends
• Must have own laptop/desktop, mouse, keyboard, headset, and an ethernet connection
• Must be able to type 40 wpm and have working knowledge of MS Office

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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