Digital Product Analyst
University of Miami

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The University of Miami Health System, "UHealth", Information Technology Department has an exciting opportunity for a full-time Digital Product Analyst to work in Miami.

The Digital Product Analyst - Central supports the Product Manager and the Digital Innovation team on delivering innovative products in the patient and employee digital experience landscape.

• Supports the Product Manager on the product development lifecycle from conception to deployment and maintenance.
  
• Supports the creation of product specifications as needed: wireframes with support from UX team, process workflows, state transition diagrams, copy decks, acceptance test plans, user stories and acceptance criteria, personas, and any other agile artifacts that will serve as a communication bridge between customers and the development team.
  
• Collaborates with cross functional teams such as patient experience, operations, marketing, development, data analytics, project management, engineering and operations to ensure products meet customers and business requirements.
  
• Performs operational duties such as document internal and external meetings, develop and maintain product roadmaps, backlogs and timelines and visit physical sites to test products.
  
• Participates on user research and analyzes qualitative data and customer feedback to understand current products and product opportunities.
  
• Analyzes quantitative data and put results in an understandable business context.
  
• Performs quality assurance test alongside with development and engineering teams to ensure
  
• products are launched according to business acceptance criteria.
  
• Supports the development of market research opportunities and conduct data gathering from target audience online or in person.
  
• Stays up to date on industry trends and innovations to inform digital innovation team.
  
• Identifies and communicates with third-party vendors who can potentially work with technology products to be implemented by the digital innovation team.
  
• Adheres to University and unit-level policies and procedures and safeguards University assets.
  

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS:

• Bachelor's Degree in relevant field
  
• Minimum 2 years of relevant experience
  
• Ability to exercise sound judgment in making critical decisions.
  
• Skill in completing assignments accurately and with attention to detail.
  
• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
  
• Ability to work independently and/or in a collaborative environment.
  
• Ability to communicate effectively in both oral and written form.
  
• Ability to maintain effective interpersonal relationships.
  
• Proficiency in computer software (i.e. Microsoft Office)
  

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:
Full time

Employee Type:
Staff

Pay Grade:
H10

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