Director Quality Operations Support
Lamb Weston

Title: Director Quality Operations Support

Location: Richland, WA

About Lamb Weston

We love making fries almost as much as you like eating them! Since the 1950's, Lamb Weston has inspired customers with food they love, trust, and share with families and friends. As a leading global manufacturer of quality frozen potato products with over 10,000+ team members around the world, it's our business to see the possibilities in potatoes and people.

We are looking for team members with an appetite for a challenge! People who are hungry to join a winning team and help us make a difference in the world. When you join Lamb Weston, you join a community with a strong support network and training programs designed to nurture, inspire, and help you grow.

We are driven by a relentless pursuit of results and by people who think creatively and embrace our values of: Integrity, Teamwork, Inclusion, Drive for Results, and Empowerment. Exactly what you'd expect from the most inventive potato company in the world!

Join Lamb Weston! We bring the world together with our fries.

Job Description Summary

This position provides Food Safety and Quality (FSQ) leadership for the manufacturing facilities by establishing and implementing strategies to improve and maintain FSQ standards, goals, and objectives. It supports the Operations Platform by ensuring FSQ programs, specifications, and procedures are aligned, maintained, and are fully functional. Focus areas for this position includes oversight and management of the Corporate Quality Management platform, FSQ continuous improvement, systems for FSQ evaluations, training, and achievement of key FSQ metrics.

Job Description

• Provide leadership and support of the Plant FSQ Master Plan program.
• Management and support of the Lamb Weston Quality Management Systems.
• Responsible for all aspects of managing the assigned Corporate Quality Assurance team supporting Operations.
• Provides Leadership in technological advancements in quality evaluation.
• Provides support to all manufacturing facilities through process and procedure standards, gap analysis, recommending changes and subsequent implementation with training to achieve compliance of set standards and goals.
• Supports all Food Safety and Quality related projects and initiatives throughout the entire LW Supply Chain.
• Responsible for the Process Quality training program and certification process.
• Ensures Plant programs align with Corporate and customer requirements.
• Supports new product commercialization through initial production.
• Supports corrective actions at the Corporate and Operations level as Quality and Food Safety deficiencies are identified.
• Supports and fosters the relationship with and utilization of Food Safety platform COE resources to mitigate risk to our customer and the Lamb Weston Brand.
• Provides leadership in the attainment of Corporate Quality objectives and metrics.
• Develops and supports Quality and Food Safety continuous improvement opportunities.
• Supports determination & implementation of product dispositions regarding holds, warehouse, transport, & logistics issues in relation to Quality and Food Safety.
• Acts as supporting member of Recall and Withdrawal management.
• Supports the "Core-4", "Journey to Zero" and veLOCity (LOC) platforms through FSQ global pillar leadership.
• Provides Quality technical support to the Plants, Sales, and Customers.
• Supports investigation and corrective actions for consumer/customer complaint resolution working with the Commercial Quality Team.
• Assists in ensuring Plant traceability and recall system is effective.
• Provides support to operations during GFSI and customer audits.
• Provides Leadership in the development and attainment of FSQ strategic objectives and the Journey Map work streams.

Basic & Preferred Qualifications

• B.S./B.A. in Food Science, Business/Operations Management or related field required.
• Minimum of 10 years Food Safety and/or Quality Assurance experience in food industry required.
• Excellent understanding of IQF potato manufacturing.
• Experience with Food Safety and Quality Assurance systems and databases.
• Experience managing projects.
• Excellent report writing skills.
• Demonstrated interpersonal and communication skills (written and verbal).
• Excellent knowledge of food manufacturing processes.
• Experience with using a full range of statistical and analytical tools and fundamentals.
• Excellent potato product quality attribute evaluation skills.
• Process Quality (PQ) certification preferred.
• Proficient using Microsoft office applications.
• Ability to travel up to 15% of the time domestic and international as a responsible, independent representative of Lamb Weston.
  
  Physical Requirements:
  Incumbent must have the ability to effectively perform all of the following physical demands without assistance:
• Sitting for up to 8 hours a day
• Lift up to 25 pounds occasionally (up to 40 pounds infrequently).
• Walking on various manufacturing facility surfaces
• Climbing up ladders and stairs
• Exposed to plant noises and vibrations
• Temperature changes from hot to cold depending on work area
• Ability safely operate a Company vehicle.

Industry-Competitive Benefits

Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include:

• Health Insurance Benefits - Medical, Dental, Vision
  
• Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
  
• Well-being programs including companywide events and a wellness incentive program
  
• Paid Time Off
  
• Financial Wellness - Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
  
• Family-Friendly Employee events
  
• Employee Assistance Program services - mental health and other concierge type services
  

Benefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements.

Job Requisition ID: Req-255750

Time Type: Full time

Anticipated Close Date: 11/23/2024

In compliance with applicable state and local laws, Lamb Weston has opted to include a reasonable estimate of the compensation for this role. This compensation is specific to this position and takes into account a number of variables. Actual compensation may be higher or lower in the range posted based on various factors, including, but not limited to, job duties, experience and expertise. A candidate's work location could also impact the actual compensation being outside of the range to reflect local cost of labor. A reasonable annual estimate of the range for this role based on the variables previously mentioned is: $138,750.00 - $208,120.00

Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law

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