Head of Central Technology Services - Atlanta, GA
Oldcastle

Job ID: 502668

CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively in construction projects of all sizes.

About CRH

CRH is the leading global diversified building materials business in the world with over 3,100 locations worldwide. We manufacture and supply a diverse range of superior building materials and products, used extensively in the built environment, in infrastructure, housing and commercial construction projects, of all sizes, across the world.

Position Overview

Reporting to the Chief Information Security Officer, the successful candidate will oversee and manage M365 collaboration capabilities and services at a global level, including the establishment of this global service, to ensure smooth communication and collaboration across the organization. This role will play a lead role in the development and execution of the global collaboration M365 function, cultivate a team that will support business requirements, and will achieve the objectives of the Global Collaboration strategy. The role will be based in either Europe or US.

Key Tasks and Responsibilities

• Develop and execute the global collaboration strategy and future roadmap in line with business goals and user needs across the regions / divisions.
• Oversee the development and implementation of global processes and policies and the adoption of the collaboration platform across the organisation, ensuring compliance with security, privacy, and data protection regulations.
• Set the standards / strategy and monitor tenant health, performance, adoption, and scalability.
• Set the standards / strategy and monitor tenant settings, including user access, permissions, and licenses.
• Set the standards / strategy and monitor the configuration of collaboration tools (e.g., Microsoft 365, SharePoint, Teams) to optimize productivity and troubleshoot issues related to collaboration services.
• Foster collaboration across the regions, facilitate knowledge sharing, and best practices with both technology teams and the business, whilst driving initiatives to improve collaboration tools and processes.
• Act as a point of escalation for the M365 Business Partners, oversee customer & vendor management at a regional / divisional level ensuring services are fit for purpose, scalable and driving customer value.
• Evaluate, manage, and optimise vendor performance and overall relationship to drive enhanced efficiency, user experience and cost-effectiveness on behalf of CRH.
• Collaborate with security teams to ensure data protection and compliance and implement security measures (e.g., multi-factor authentication, encryption). Conduct regular security audits and risk assessments.
• Be accountable for budgeting, expenditure, and financial management across the function, ensuring value for money and adherence to the recharge model and approach.
• Oversee the global collaboration team development, evaluating talent and skills aligned with evolving capability needs and proactively addressing risks and gaps.
• Lead, motivate and empower the global collaboration team, optimise collaboration, and maximise effectiveness between teams to achieve strategic objectives.

Skills and Knowledge

• A highly results-orientated individual focused on achieving tangible results.
• Customer focused mindset, experience operating, delivering a high-performing service orientated organisation on behalf of the key end user and business stakeholders.
• Strong strategic and execution capabilities
• Business acumen demonstrated by a track record of delivering enhanced technology services supporting CRH ambitions.
• Excellent interpersonal skills and the ability to build and develop relationships at all levels both internally and with vendors, partners, and relevant key contacts.
• Strong communication and influencing skills. Comfortable liaising with senior management.
• Comprehensive knowledge of technology environment and infrastructure across CRH regions / divisions, including strong knowledge of Microsoft 365 services with the capabilities to lead a global service delivery model.
• Demonstrates strong integrity and trustworthiness.
• Understands security best practices and ensures compliance.

Experience & Education

• At least 15 years relevant experience, including working as a member of senior technology team in complex organisations of similar scale / size
• Experience of leading an organisation through large scale change including delivery of significant technology programme(s)
• Relevant 3rd level qualification, preferably at master's level or alternatively have significant experiential knowledge to offset formal qualification.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

CRH is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.

Date: Oct 17, 2024

Nearest Major Market: Atlanta
Job Segment: Information Security, Sharepoint, Developer, User Experience, Supply, Technology, Operations

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