Head of Creative Operations, Metaverse
Meta

Help us build the Metaverse. Our goal is to establish a global-scale UGC platform that empowers creators and communities to connect and engage in unprecedented ways.As the Head of Creative Operations, you will manage a team responsible for operations and delivery of Metaverse Creative work. This team will establish and maintain operational procedures, manage vendor pipelines, scope and provide development plans, and work closely with cross-functional teams to ensure smooth and consistent communication between all key stakeholders. If you're passionate about the intersection of technology and society and excited to contribute to a dynamic environment, come be part of our journey!

Head of Creative Operations, Metaverse Responsibilities:

• Lead the team of Design Program Managers (DPM) and Art Producers who are responsible for delivery and operations of the Design and Art team's work as part of the product development lifecycle
• Partner with key stakeholders in Design and Art leadership to define and drive strong organizational systems in support of team strategy
• Lead your team to build a production strategy for the full scope of work including development phase approach, sprint structure, reviews, communication channels, and tracking methods
• Empower your team to maintain sustainable project milestones, proactive risk assessment, and schedules that consider deadline, quality, and positive team health
• Drive the outsource strategy for creative development, sourcing vendors, scaling, tracking, and holding vendors accountable to quality outcomes
• Ensure all Creative disciplines work together to create a cohesive user experience
• Create scalable systems that increase efficiency and wide program support and continuously improve the Creative team's operational processes and measure impact
• Partner with managers and cross-functional to forecast annual budgets and track and reconcile budgets throughout the year
• Balance multiple high priority projects at once, providing reliable communication to a wide set of stakeholders in an ambiguous environment
• Lead the Metaverse Design Program Managers and Art Producers, including individual growth and coaching, recruiting strategy, and performance management

Minimum Qualifications:

• Experience to successfully led a production or program management team for 5+ years in tech, shipped games, or live ops
• Direct people manager experience for 5+ years with experience growing and supporting managers and ICs
• Experience driving the production process and shipping large, multi-medium projects with real-time 3D pipelines
• Experience using data to identify problems and communicate solutions

Preferred Qualifications:

• Experience in a consumer focused technology company
• Experience building 0-1 products
• Experience in AR/VR

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