HR ServiceNow Delivery Advisor
Slalom, LLC

Who You'll Work With

Slalom Emerge is a team of trailblazers helping ensure we achieve our strategic goals of investing for the future and pursuing innovation as a competitive advantage. We empower our local markets by identifying emerging capabilities, building multi-disciplinary teams, and providing access to niche and hyper-specialized expertise.

Our HR Service Delivery capability partners with our clients to deliver HRSD strategy and design, technology advisory, deployment, and org design.

What You'll Do

• Lead senior business stakeholders through HRSD transformation activities, beginning with discovery through the delivery of business value designed at streamlining business processes to achieve optimal performance
• Advise customers on HR Organization and service delivery models, SaaS solutions, customer service and case management systems, usage of AI-powered platforms, leveraging workforce and support analytics, employee relations, and related toolsets
• Establish user journeys and creation of user stories to support the design and configuration of the Employee Service Portal, Knowledge Management, and Case Management capabilities
• Form strong relationships with clients and project teams that contribute to successful outcomes and growth
• Work with client stakeholders to document baseline, current state HR Service Delivery operations, and future goals
• Develop roadmaps for HR service delivery, expanding capabilities and adoption
• 30-40% regional travel

What You'll Bring

• Experience with HR Service Delivery platforms such as ServiceNow
• Ability to working successfully across both business and technical stakeholders to drive design and decisions on requirements
• Experience leading solution and design across case management, knowledge management, portals, document management, and reporting
• Experience contributing to the development of delivery tools and resources, thought leadership, and client offerings through personal experience and perspective
• Ability to provide hands-on leadership and project management to ensure deadlines are met and key deliverables are always accurate
• An understanding of HR processes, delivery models, and organizational structures
• A background in HR/HRIS, and familiarity with common HRIS systems, such as Workday, SAP, Oracle, SAP/SuccessFactors
• Experience with agile methodologies

About Us

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

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