Inside Sales Specialist
Horizon Farm Credit, ACA

JOB DESCRIPTION

Are you looking for a career opportunity that offers a good work/life balance, the opportunity for career development/training, and the ability to work in a collaborative team environment?

Overview

Horizon Farm Credit is actively seeking an Inside Sales Specialist to join our team. Qualified candidate may work in any available Horizon Farm Credit branch. To view locations, click here Locations | Horizon Farm Credit. This position is eligible for a hybrid work schedule. Our ideal candidate is an organized, detail-oriented, and analytical individual with an enthusiasm to support the agricultural community. The hours of operations are typically, Monday to Friday from 8 a.m. to 4:30 p.m.

Position Description: Inside Sales Specialist provides exceptional internal and external customer service. Duties include servicing loans, originating loans, and communicating with customers, and internal staff. Responsible for handling loan servicing actions, as well as, assisting sales staff on credit administration and the documentation aspects of loan package development. Work in partnership with the lending team to provide high-level of sales support throughout the loan process. Receives detailed instructions under close supervision from appropriate staff/manager.

Key Responsibilities

• Support respective sales team in areas such as originating new loan actions, handling servicing transactions, screening incoming prospect calls, and fielding incoming online loan inquiries.
• Skillfully works directly with our borrowers to complete loan applications through closing, and mine for future lending opportunities.
• This role works closely with paired Ag Relationship Manager(s) to support them in handling smaller loan requests and enables our sales staff to be borrower-facing.
• Establishes and renegotiates credit terms, when necessary. Communicates credit decisions to loan applicants.
• Works collaboratively with the Inside Sales Team to ensure the timely completion of incoming loan applications and tasks.
• Promptly and professionally respond to email communication and phone calls. Contact customers at the sales staff's discretion for additional information.
• Meet with existing customers to go through paperwork and obtain signatures in the office.
• Investigate and resolve customer problems.

REQUIREMENTS

• Education and/or experience equivalent to a Bachelor's degree in Business Administration or Agriculture.
• Generally, one to five years of experience is preferred.
• Proficient interpersonal relations, organization, and communication skills.
• Capable of prioritizing and communicating with internal team members to deliver credit to our customers.
• Acquire skills to start to Pre-Screen/pre-qualify ag prospects and handle small loan requests.
• General knowledge of agriculture and selling skills.
• Capable of managing loan processes and customer relationships under close supervision.
• Gain basic knowledge of the loan process, underwriting, approval, closing, and legal documentation.
• Acquire skills to gather the information needed from customers/prospects to facilitate smooth underwriting and processing.
• Ability to work branch hours of operation (typically Monday - Friday from 8 a.m. to 4:30 p.m.).

Who are we?

Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team. As part of the Horizon Farm Credit team, you have the opportunity to make a difference for agriculture and rural communities.

What can we offer you?

We offer competitive compensation and benefits packages for full-time employees including:

• Medical insurance with dental and vision care options
• 401 (k) with significant employer matching
• Paid time off, holidays, and volunteer time to support work/life balance
• Tuition reimbursement and training opportunities
• Student loan reimbursement
• Leadership and career development opportunities
• Paid maternity and bonding leave
• Paid short-term disability
• Fun and inclusive work environment

Salary range: $49,200 - $64,400 depending on experience.

Equal Opportunity Employer including veterans and individuals with disabilities.

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