Interpersonal skills
- Able to explain technical details to non-technical personnel in a clear and coherent manner.
- Communicate clearly with both technical and non-technical team members.
- Accept accountability and scheduling of tasks assigned.
- Willing and able to accept and provide objective based criticism.
- Observant and willing to express and adopt new ideas.
- Leads application development and configuration to meet business requirements.
- Gathers and interprets user requirements into design specifications.
- Act a primary point of contact for IT incidents and requests related to Onbase and Brainware.
- Document actions and issues in IT Service Management tool.
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