Lift Maintenance Manager - Giants Ridge
Guest Services

Compensation Amount:
62,400.00 USD Annual

Job Summary:
The Lift Maintenance Manager is responsible for the overall maintenance program for all ski lifts, including fixed and detachable chairlifts, tows, conveyors and their related systems. This position will also perform work including maintaining and/or repairing fixed and detachable chairlifts, tows, conveyors and their related systems.

Job Description:

Giants Ridge is Minnesota's #1 rated family vacation destination, offering the perfect mix of winter and summer outdoor activities. During the winter months, we are home to thrilling snow sports and during the summer we provide exciting downhill mountain biking and scenic chairlift rides. As a cornerstone of outdoor recreation in the region, we are committed to providing a safe, enjoyable and memorable experience for our guests.

Giants Ridge is seeking an experienced Lift Maintenance Manager to join our team. In this role, you will be responsible for overseeing the operation and maintenance of our lifts, including detachable chairlifts, conveyors and other lift systems. You will lead a skilled team of lift maintenance mechanics to make sure the lifts are functioning safely, efficiently and reliably to provide an exceptional experience for our guests. This is a full-time, year-round position that includes a competitive benefit package.

Starting Salary: $62,400.00 - $70,720.00 and is commensurate with experience.

Our team members enjoy a variety of benefits such as:

• Medical, dental, vision, life, AD&D, long-term disability insurance, EAP, HSAs, FSAs and more
• 401(k) retirement plan with company match
• Paid time off to rest, relax and recharge
• Ski/Mountain Perks - free passes for employees and discounts for family members
• Free golf at both of championship golf courses for employees
• Employee discounts on food, apparel and accessories
• Employee discounts on recreational and lodging facilities nationwide
• And more!

If you're an experienced lift maintenance professional with leadership skills and a passion for outdoor recreation, we want to hear from you! Come live, work and play in an affordable community!

ESSENTIAL FUNCTIONS

• Develops and implements preventative maintenance and quality assurance programs to meet or exceed all ANSI-B77, manufacturer, insurance and company requirements.
• Directs and supervises others in the maintenance, troubleshooting and repair of ski lift mechanical, electrical, hydraulic and other related systems.
• Procures parts, tools and resources to complete work in a timely and efficient manner.
• Develops and maintains thorough, accurate and up-to-date records of all performed work, to include inspections, repairs and preventive maintenance tasks using the Fiix Maintenance Management software.
• Provides troubleshooting knowledge to facilitate the safe operation of all lifts and their related systems.
• Assists Mountain Manager in hiring, scheduling, and reviewing lift maintenance staff.
• Performs regular periodical checks and inspections of lift equipment.
• Responds to, and works to determine causes of lift operational problems.
• Operates various types of equipment as necessary for job duties.
• Operates off road vehicles in all types of terrain including steep and variable.
• Participates in training lift operators and lift maintenance personnel.
• Performs a wide range of duties at heights frequently in excess of 20 feet.
• Performs other duties as assigned by Mountain Manager and/or Directors.
• Engages with guests in a positive and professional manner.

SKILLS AND KNOWLEDGE REQUIREMENTS

• At least 5 years of lift maintenance or related experience in maintaining, troubleshooting and repairing similar equipment.
• At least 3 years of supervisory experience preferred but not required.
• An in-depth knowledge of the ski industry and lift maintenance best practices and standards including ANSI B77.1-2017 or the ability to acquire such knowledge.
• Knowledge of low voltage control systems, PLCs, HMIs and other complex mechanical/electrical interfaces.
• Ability to understand and interpret electrical and hydraulic schematics to troubleshoot, identify and correct problems.
• The ability to perform work using a variety of computer applications, including Fiix, CMMS, Microsoft Office Suite.
• An ability to speak, read, write and otherwise communicate in English.

PHYSICAL REQUIREMENTS

• Moving about on foot, snowmobile or UTV to accomplish tasks, particularly frequent movements from place to place on the mountain.
• Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lifting, carrying, and pushing up to 50 lbs. regularly, 50-75 lbs. frequently, ability to push, pull up to 200+ lbs. with assistance.
• The ability to follow established policies and procedures when operating a snowmobile and/or UTV on the mountain.
• Ability to perform work in extreme cold, wet and hot weather conditions for long periods of time.
• Ability to stand or sit for long periods of time.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees in a fast-paced environment.
• Physical presence at the job site is essential to perform job duties.
• Must have the ability to engage in a wide variety of physical activities including walking, and working on uneven surfaces, climbing ladders and stairs, kneeling, squatting, etc.
• Ability to perform a wide variety of duties at heights from 10-60+ feet off the ground.
• Ability to perform work in weather condition including extremes of heat and cold.
• Able to work a flexible schedule, including nights, weekends and holidays.

EQUIPMENT USED

• Variety of off-road transportation vehicles including UTVs, ATVs and snowmobiles.
• Varity of construction equipment including telescopic forklift, skid steer and excavator.
• Various maintenance equipment including hand tools, power tools, electrical system tools.
• Presses
• Rigging Equipment
• Computer

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

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