LOA/Disability Case Manager Specialist
Elevance Health

LOA/Disability Case Manager Specialist

Location: This position will work a hybrid model (remote and office). The Ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations.

The LOA/Disability Case Manager Specialist will be responsible for coordinating the administration of Short-term Disability and FMLA plans.

How you will make an impact:

• Provides a timely and thorough review of Short-term Disability, FMLA, and ADA claims and makes professional determinations
• Manages the workflow for a large number of claims that will be managed by the LOA/Disability Case Managers to ensure equitable workload distribution and administering of claims within department standards
• Provides advocacy case management to all appropriate LOA claims
• Manages high impact LOA claims to identify the obstacles and opportunities for returning associates to work
• Works with the medical provider, LOA clinic resource, managers, and Local HR to determine the return to work expectations and to facilitate the return to work process.

Minimum Requirements:

Requires a BA degree and a minimum of 4 years' experience in health and welfare benefits, disability management, HR operations, and/or benefits administration; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• Experience working through the ADA process end-to-end preferred.
• Workday experience preferred.
• ServiceNow experience preferred.

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