Manager, Assessment (A)
University of Miami

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

Reporting to the Associate Provost for University Accreditation, the Assessment Manager manages the day-to-day operations of the Office of University Accreditation in accordance with the University's academic and strategic mission. The Manager oversees the business operations for institutional assessment and compliance processes. This position works closely with the Assessment Director to support the University's continuous improvement processes.

Primary Duties and Responsibilities (For Non-exempt Employees Include Percent of Effort):

• Serves as the system administrator of the University's assessment management system. Sets up and maintains assessments in the system. Conducts training and provides user technical support on using the assessment management system.
• Manages the program assessment process: collecting and tracking assessment plans and reports.
• Supports the Director in reviewing assessment plans and reports and providing feedback to programs and units.
• Administers general education and QEP assessment each semester through the CoursEval system including importing files from CaneLink, setting up survey instruments, managing communications to course instructors, and tracking response rates.
• Develops, implements and manages communication and compliance tracking strategies for the office.
• Develops and implements email and status report templates for assessment and compliance processes.
• Develops and implements business process improvements for the office.
• Initiates development of standard operating procedures for assessment and compliance processes.
• Collects, manages and reports assessment process and compliance tracking data.
• Manages AirTable online databases to track assessment and compliance operations.
• Develops and runs imports from Taskstream to AirTable to improve assessment process tracking.
• Develops and runs e-mail merges from AirTable for assessment communications.
• Collects, manages and reports out-of-state learning service placement data for NC-SARA mandatory reporting.
• Collects program accreditation status from key university stakeholders, tracks them in AirTable, and updates program accreditation website. Monitors school websites for new accreditations.
• Identifies and reports general compliance issues that may arise through the work process and writes and revises standard operating procedures.

• Manages the UA internal and external websites.
• Manages the office's electronic archives in OnBase to ensure proper documentation of compliance and facilitate ease of storing and locating materials.
• Assists in the preparation of SACSCOC compliance reports-together with supporting documentation-including the University's reaffirmation report, fifth-year monitoring report, and other monitoring reports.
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of business and management principles
• Excellent skills in writing, editing, speaking, and interpersonal communication. Pays high attention to detail.
• Ability to prioritize multiple projects, meet deadlines, and function effectively in a team environment.
• Strong organizational and project management skills.
• Proficiency in Microsoft Office with strong proficiency in Microsoft Excel. Proficiency with MS Access and web-editing and cloud-based systems preferred.
• Ability to maintain confidentiality and deal effectively with sensitive information.

Education Requirements (Essential Requirements):

• Required: Bachelor's degree in education or related field.
• Preferred: Master's degree in education or related field.

Work Experience Requirements (Essential Requirements):

• Required: Minimum four years of relevant experience
• Preferred: Prior higher education experience preferred.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.Job Status:Full timeEmployee Type:StaffPay Grade:A8

---