Manager, Product
American Bureau of Shipping (ABS)

The Product Manager is responsible for the management of all aspects of software product implementations, including the development and implementation of project plans designed to satisfy specifications and expectations regarding software services and products developed or installed. Provides assurance, through the development and execution of test plans, that product meets specifications and client expectations. Responsible for coordinating the development of all tiers of product documentation and coordination of client support.

What You Will Do:

• Project management for implementation projects as directed. Responsible for all aspects of implementation projects, including planning, execution, staff supervision, support, and follow-up on client issues.
• Develops system acceptance testing criteria and documentation of test results.
• Ensures the development of standards, policies, and procedures for all functions involved with or related to the delivery of software services and products. Responsible for ensuring services and products comply with all company standards.
• Meets and confers with all levels of software management to monitor customer satisfaction with company services/products and to provide input to project identification, prioritization, staffing, and scheduling to meet company needs and objectives.
• Communicates project status, customer concerns, etc. to senior management and Client Support.
• Reviews and resolves quality control problems/concerns with management and others related to the production of software services or products.
• Responsible for approving the implementation or shipment of software products after evaluating the level of compliance with company standards.
• Develops and/or reviews standards, policies, and procedures for all functions involved with or related to the delivery of company services and products.
• Develops, or coordinates the development of, all levels of system documentation.
• Prepares and delivers both high-level and detailed presentations to company management, clients, and user groups.
• Interact directly with senior management and development project leaders in Houston and India as required.

What You Will Need:

Education and Experience

• Typically requires a bachelor's degree or recognized equivalent in a business-related field from an accredited university or equivalent industry experience. A Master's degree is preferred.
• Typically requires at least 8 years of experience.

Knowledge, Skills, and Abilities

• Proven experience in Systems Development environment with project management responsibility.
• Clarity and conciseness in oral and written communications; demonstrated capability to produce effective presentations for delivery to both technical and non-technical audiences.
• Agile Development training or related experience is a plus.
• Obtain a working knowledge of the ABS Health, Safety, Quality, and Environmental Management System.

Reporting Relationships:

The incumbent reports to a Manager, Director, or Executive level position. This position may have Individual Contributor direct reports.

ABOUT US

We set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times.

ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We're at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations.

About Our Benefits

ABS Bureau proudly offers a variety of industry-leading benefits designed to enhance the life and well-being of our employees and their families. These benefits include, but are not limited to, medical insurance (PPO and HD), dental and vision insurance, Health Savings Account (HSA), Flexible Savings Account (FSA), life insurance, accidental death and dismemberment insurance, disability leave programs, parental leave program, paid holidays, and paid vacation time. The Company provides an Employee Assistance Plan (EAP) that offers support in personal wellness, including work-life services. ABS Bureau also offers a 401K plan with a generous company match, subject to plan requirements.

Equal Opportunity

ABS Bureau is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws.

Notice

ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid.

Other

This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogjs

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