Medical Assistant
Mass General Brigham Healthcare at Home

Medical Assistant

36 hours 12 hour Days 9:00 AM - 9:00 PM

Position serving Mass General Hospital and Salem Hospital areas.

In order to meet the timely needs for care of patients admitted to Home Hospital, the Medical Assistant will be an integral part of the Healthcare at Home care team. Home Hospital is a new and innovative care delivery model, where patients receive hospital level care, right in their homes.

Reporting to the Executive Director of Nursing, the medical assistant will work together with nurses, paramedics, physicians, physician's assistant and /nurse practitioners. to provide care and service to patients. The Medical Assistant will be expected to have working knowledge of the Healthcare at Home care model and support the patient, clinical staff, and other members of the care team in providing patients with care as efficiently as possible.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

General Responsibilities

Active participation in patient care including anticipatory preparation obtaining vital signs, doing phlebotomy including proper identification and handling of specimens, doing EKG's and performing other procedures as determined relevant to the individual patient.

Assist our patients within visit needs, as applicable.
Supports patient care and the health care team by expediting care of patient during visit. The care may include remote patient monitor set up and review, completion of checklist, transport of specimens or returned equipment as needed.
Demonstrates a strong sense of shared responsibility, maintaining supplies and equipment as needed for field team.
Shares responsibility with other medical assistants for the quality, safety and laboratory check systems in the clinical environment including Quality Assurance for Point of Care testing.
Assumes responsibility for appropriate monitoring and arranging for restocking of supplies for the clinical need.
Assist with Pre-admission phone calls as needed
Assist with post visit follow up calls as needed

Qualifications
SKILLS/ABILITIES/COMPETENCIES REQUIRED:

• Excellent interpersonal communication and skills whether in person, via the telephone and/or in writing.
• Superior service attitude
• Compassionate and kind
• Works well both independently and as part of a multidisciplinary team.
• Demonstrates intellectual independence and initiative and has a desire to learn and develop new skills and better methods of completing work efforts.
• Exceptional organizational and time management skills; ability to organize time and priorities effectively, asking for direction when appropriate.
• Flexibility and proven ability to handle multiple tasks.
• Comfortable in a practice environment/culture that promotes ongoing change toward process improvement.
• Must have reliable transportation

LICENSES, CERTIFICATIONS, and/or REGISTRATIONS

• Current Basic CPR certification required

EDUCATION:

• Minimum of high school diploma, GED or equivalent
• Graduate of an MGH approved Medical Assistant program required

EXPERIENCE:

• 6-12 months Medical Assistant experience preferred.

EEO Statement
Mass General Brigham Healthcare at Home is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.