Meter Reader - Local 792 - OH Meter Services
FirstEnergy Corp

JOB DESCRIPTION

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with Toledo Edison, a subsidiary of FirstEnergy Corp. [TE]

Location: Toledo, OH

Duties

Under general directive supervision, reads meters on customers' premises, recording the reading on data collection devices and documents, covers a route on foot or with the use of a vehicle; resets and reseals meters; reports abnormal conditions; performs duties such as:

• Accesses customers' premises using the most direct route which will not cause damage to the customer's premises, while maintaining good customer relations
• Reading meters on customers' premises, recording on cards or data collection devices; checking meter numbers and addresses.
• Checking present reading with the acceptable reading-range provided on reading card or data collection device; or verifying reading if reading-range is not provided.
• Reading, resetting and resealing meters, as required; using demand seals, socket seals or other appropriate items;
• Reporting any water heating timing device which is in need of resetting or resealing;
• Recording on the reading card or data collection device the meter number and current reading in those cases where the meter has been changed; recording on blank card, in those cases when a regular reading card is not present, the following information: actual or approximate address, meter number, and current reading;
• Travels on foot or with the use of a private car.
• Reporting abnormal conditions observed or encountered per established Company procedure; recommending investigations for reasons such as: low or abnormal consumption, possible change of rate classification, damaged meter equipment or other Company equipment, evidence of un-metered energy, including the checking of potential lights in demand meters, difficult reading conditions at specified location, especially safety hazards;
• Obtaining and using, as required, keys to customers' premises from Company's locker file; maintaining key rings for assigned routes, reporting to office any changes or discrepancies;
• Relaying customer complaints to Supervisor for possible action;
• Confirming the meter constant, as recorded on the reading card or data collection device for demand and KWH registration with the information recorded on the meter;
• Maintaining and operating vehicles safely;
• Instructing and training employees in the work;
• Assisting employees of higher classification; and
• Performing similar or less-skilled work.

Qualifications

Must meet the Company's requirements as to general qualifications, in addition:

• No previous experience is required:
• Must be a high school graduate, or the equivalent;
• Must be able to learn:
  • To read and record dial readings quickly and accurately;
  • The prescribed method of reading meters and the efficient manner of covering the route assigned;
  • The correct method of resetting and resealing meters and water heater timing devices;
  • The proper wiring and piping for meter installations;
  • General rate classification and codes used in the work;
  • Street and road locations; and
  • The practices, principles of operation, and the proper application of equipment prescribed by the Company for recording readings, safety, first aid, fire fighting and prevention;
• Must have the necessary tact, judgment and pleasant manner required for customer and public contacts;
• Must have a suitable and neat appearance; maintaining clothing, shoes and identification furnished by the Company;
• Must be able to operate a car in accordance with Company safety regulations, have prescribed insurance coverage, and hold a valid driver's license, and;
• Must be able to treat the Company's business as confidential

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Bargaining

FirstEnergy Human Resources Team

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