Office Administrator
Drive Shack

Overview
ABOUT DRIVE SHACK INC
Drive Shack Inc. is a leading owner and operator of golf-related leisure and entertainment businesses focused on bringing people together through competitive socializing. Today, our portfolio consists of American Golf, Drive Shack and Puttery.

ABOUT DRIVE SHACK
Drive Shack offers a fresh alternative to the day and nightlife scenes with more than just a place to go, but a place to be yourself and enjoy yourself. We pride ourselves on creating an experience our guests can enjoy from the moment they enter to the time they leave. With competitive, social entertainment through golf-related leisure and large-format entertainment venues, we welcome you to enjoy gaming and premier golf technology with a chef-inspired menu, craft cocktails and engaging social events throughout the year. Drive Shack currently operates four venues in: Florida, North Carolina, and Virginia. To learn more or plan your visit, please visit driveshack.com.

ABOUT PUTTERY
Puttery is a modern spin on putting, re-defining the game with unique twists at every hole. Bold and full of possibilities, guests can enjoy a high-energy atmosphere, combining competitive socializing and innovative auto-scoring technology within an immersive experience as they move from one course to the next. With plentiful curated culinary offerings and inventive craft cocktails, all centered around a lively bar area with great music, guests can nosh the night away before, during and after their tee time.

Responsibilities
SUMMARY
The role of an Office Administrator is to support the administrative and clerical needs of management. This role will be primarily responsible for answering customer calls from Puttery and Drive Shack locations on the weekends and nights. This role will report to VP of Human Resources.

THE ROLE

• Responsible for answering the Puttery and Drive Shack Regional phone lines at the scheduled time primarily at the Corporate office, with one or more days working at The Colony Puttery.
• Will support The Colony venue administratively as needed, specifically while present, but also during times at the Corporate office.
• Responsible for understanding the Puttery and Drive Shack FAQ to respond with accurate information to our customers when calling the Regional Phone Line.
• Facilitate communication between guests, sales, and venue leaders
  • Help navigate customers to sales and venue as appropriate
  • Direct large party inquiry to venue sales
  • Help customers navigate direct booking and walk-in inquiries
• Support Venue leaders as needed to maintain customer support and operational needs.
• Support Human Resources and Payroll through various administrative tasks.
• Perform other duties as requested by management

QUALIFICATIONS & SKILLS

• Work experience in support or administrative setting preferred
• Must be friendly, outgoing, and able to work in a fast-paced, high energy environment
• Strong math and verbal skills, as well as the ability to communicate and read in English
• Experience with Microsoft Office
• Work schedule varies and will include working on days, nights, holidays, and weekends
• Organizational, teamwork, and multi-tasking skills a must

Qualifications
Our company is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. Additionally, our company takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone.

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