Office Specialist - Lincoln
State of Nebraska

The work we do matters!

Hiring Agency:
Health & Human Services - Agency 25

Location:
Lincoln, NE

Hiring Rate:
$16.277

Job Posting:
JR2024-00011091 Office Specialist - Lincoln (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
11-19-2024

Job Description:
Join the vibrant team at the State of Nebraska's Department of Health and Human Services, Division of Medicaid and Long-Term Care as a full-time Office Specialist. We're on the lookout for individuals who are highly organized, boast exceptional customer service skills, and are committed to bolstering our team in delivering top-notch service. Become a part of a team that not only values its members but also knows how to have a good time while achieving excellence! Apply now and be part of something great!

We offer an excellent total compensation package including: 13 paid holidays; vacation and sick leave; State-matched retirement plan; health, dental, vision, and life insurance options! Flexible work location or schedule may be available with approval.

If you are enthusiastic about providing exceptional customer service, possess the necessary qualifications, and are eager to contribute to a vital team within the Department of Health and Human Services, we encourage you to apply for this rewarding opportunity. Join us in making a positive impact on the Medicaid and Long Term Care community in Nebraska.

Wage: $16.277
Hours: M-F 8-5
Dress Attire: Business Casual

The Division of Medicaid and Long-Term Care is looking for an Office Specialist with the Provider Relations team. This position is responsible for managing the enrollment, renewal, and revalidation processes for Medicaid providers. This position ensures timely and accurate data collection for various reports and facilitates the distribution of these reports to relevant teams.

Job Duties:

• This positions assists with enrollment, renewal, and revalidation of Medicaid providers.
• Ensure compliance with Medicaid policies and procedures throughout the enrollment process.
• Collect, compile, and analyze data for weekly and monthly reports as requested by various teams.
• Ensure timely distribution of reports to relevant stakeholders to support decision-making and operational efficiency.
• Work closely with other team members to streamline enrollment processes and share best practices.
• Communicate effectively with providers and internal teams to address inquiries and resolve issues related to enrollment.

Requirements / Qualifications:

Minimum Qualifications: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency.OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.

Preferred Qualifications: Familiarity with Medicaid enrollment processes and healthcare regulations, prior experience in administrative support roles, basic skills in Microsoft Office, and previous experience in a customer service role.

Knowledge/Skills/Abilities:

Solid understanding of program-administrative work, relevant information sources, and record-keeping principles, preferably using Microsoft Office suite.

Ability to formulate and recommend alternative courses of action, communicate effectively via various mediums, summarize technical data into reports, and understand and apply instructions and policies.

Capacity to retrieve information quickly and accurately from different computer mainframes.

Willingness to work consistently Monday to Friday, 8-5, with regular and predictable attendance, and respond to callers' inquiries in a professional manner.


Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.

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