Partner Success Manager
Horizontal Talent

*Candidates must complete a background check & drug screen upon offer*

We are looking for a highly motivated partner success manager to support our growing Global Partnerships & Channels (GPC) Partner Success Team in efforts to accelerate the scale the success of our partner ecosystem. You will be joining a fast-paced, high-growth organization that is delivering against one of Companies' biggest priorities - Generative AI. In this role, you will act as a trusted advisor to Companies' partners, helping them develop and grow their Companies' Practices with Now Assist. You'll work closely with partners to enhance their AI skills, track quality metrics through KPIs, and deliver insights on performance.

The ideal candidate will be responsible for tracking partner implementation status of Now Assist engagements Collaborate across teams to implement strategies to help partners grow their Now Assist practices Ensure partners have access to relevant resources, tools and training on Now Assist Maintain visibility into partner engagements with Generative AI opportunities Develop and report key metrics around partner AI practices, identifying gaps and growth areas

Skills: Qualifications:

• 5+ years of professional experience in partner management or sales
• 5+ delivery, with a focus on AI or software solution
• Saas/Software Industry experience with background in ServiceNow technologies and Generative AI domain knowledge
• Ability to build partnerships with partner executives and ecosystem leaders Demonstrated track record as a strategic thinker - able to work in the details and grasp the 'big picture'
• Energetic self-starter with a proven track record for getting things done in a high-growth environment