Parts and Service Sales Representative
Sudden Service, Inc

Parts and Service Sales Representative

Sudden Service Inc.

4681 Marracco Dr, Hope Mills NC 28348

Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equipment designed, manufactured, and marketed by Taylor Machine Works, Inc. Backed by a network of parts and service centers, nationwide dealer support organizations, and factory-trained service technicians, SSI is committed to providing the best parts and service support in the industry. We offer training schools for our service technicians on a regular basis, ensuring the best possible service to Taylor Machine Works' customers. Sudden Service, INC (SSI) is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, MS since 1927.

Duties/Responsibilities:

• Generates sales quotes to customers for equipment & generator parts, service, rentals, and rebuilds on Taylor Forklifts & all generator makes and models.
• Quotes services in the field and works with all customer relations.
• Develop new customers in assigned territory while maintaining current accounts.
• Attending and working industry tradeshows and conferences to strengthen the company brand and develop customer relationships.
• Create and implement strategies for equipment & generator service and rental growth.
• Also, work closely with the Taylor Power System sales rep to develop a relationship with their customers to gain service opportunities.
• Work with other PSSR in NC for regional customer & business growth strategies unique to the territory customer base.
• Incumbent is to provide a detailed call report to the Sudden Service Manager weekly to discuss customer concerns and demands in the field.
• Maintains and submits accurate and timely expense reports to North Caroline Sudden Service Center Manager.
• Maintain & build customer business upon the N.C. Central to Western N.C. territory.

Required Skills/Abilities:

• Basic knowledge of computers
• Excellent communication skills
• Possess tact and diplomacy with customer base and peers.
• Incumbent must have a valid driver's license and a good driving record, since employee will be driving company owned vehicle and will be covered under corporate insurance which has strict coverage requirements.
• Incumbents will be required on occasion to stay overnight at out-of-town locations.

Education and Experience:

• High School Education or GED equivalent
• Sales Parts/Service experience a must.

Benefits:

• Medical/Prescription
• Dental
• Vision
• Vacation
• 10 Holidays
• 401K
• Life Insurance

SSI is an Equal Opportunity Employer. All Qualified Applicants Will Receive Consideration for Employment Without Regard to Age, Race, Color, Religion, Sex, Disability, National Origin, or Status as a Protected Veteran
Position Requirements Full-Time/Part-Time Full-Time Position Parts and Service Sales Representative Division Sudden Service, Inc Close Date Number of Openings 1 Exempt/Non-Exempt Exempt Hiring Manager(s) Clarence Robinette Req Number MAN-24-00074 Open Date 11/15/2024 Location SSI-Hope Mills About the Organization Backed by over 95 years of experience, The Taylor Group has become a worldwide operation with sales driven by the professional and aggressive activities of a vast domestic dealer sales, direct sales, and international sales organization. TMW designs, engineers, and manufactures more than 100 models of industrial lift equipment with lift capacities from 4,000 lbs. to 125,000 lbs. At the very center of this success has been an unwavering commitment to the key concepts of Faith-Vision-Work by the members of the Taylor family and employees who collectively form The Big Red Team! Taylor Machine Works, Inc. is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, MS since 1927.
This position is currently accepting applications.

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