Practice Manager - Endocrinology Office
Holy Cross

Employment Type:Full timeShift:

Description:

• Manages day to day activities of all assigned practice locations.
• Assures productive, full schedules for each provider. Assists Director of Operations in finding replacement staff.
• Assists with employee screening and interviews. Works with the human resources department on successful on boarding of new employees.
• Performs time keeping reporting and monitoring.
• Handles all staff issues, complaints and concerns in a timely and confidential manner. Understands and applies disciplinary/discharge policy as appropriate.
• Evaluates team members and perform associate reviews.
• Ensures office adherence to OSHA, TJC and CMS standards for safety, infection control.
• Manages all office audits, practice reviews and reporting.
• Assures follow up of all billing and documentation inquiries.
• Communicates frequently with Director of operations on status of all practice functions.
• Responsible for productivity, financial, compliance reports, and sending daily, weekly and monthly practice reports.
• Motivates, communicates, and provides a positive environment in which all employees find job satisfaction.
• Performs other duties as assigned

Minimum Qualifications (education, experience)

• Bachelor's degree in business administration, commerce, management, medical technology, nursing or industrial engineering and at least five years of medical office management experience required.
• Industry relevant experience.
• Knowledge and experience in organizational effectiveness and operations management.
• Knowledge of business and project management principles and practices.
• Knowledge of financial and accounting principles and practices.
• Knowledge of human resource principles and practices.
• Information technology skills including but not limited to practice management, EHR and hospital billing and reporting systems.

Skills / Qualifications

• Critical thinking and problem-solving skills
• Planning and organizing
• Decision-making
• Communication skills
• Persuasiveness
• Influencing and leading
• Delegation
• Teamwork
• Negotiation and conflict management skills
• Adaptability
• Ability to effectively manage stress

Licensure (if applicable)

• None required

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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