Program Coordinator
University of Miami

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The Program Coordinator for UM Study Abroad promotes and coordinates activities for UM study abroad programs. This includes managing student recruitment, advising outbound and inbound students, application, enrollment, and pre-departure orientation; program operations; and program assessment and evaluation.

Specific Responsibilities:

• Coordinates logistics and administration of study abroad programs

• Assists in recruitment, marketing, and effective execution of programs abroad.

• Assists with student tracking in program databases; compiles & analyzes data; prepares reports

• Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc

• Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates

• Collects and tracks student forms and assists students in completing application requirements

• Advises students regarding study abroad program selection, admissions, academic, career and development matters

• Reads & evaluates admissions files and participates in candidate selection.

• Interviews and screens applicants

• Provides support to Global Ambassador program housed in Study Abroad

• Assists in creating marketing materials in print and multimedia

• Assist in development and uploading of website content for Study Abroad and UGlobal websites

• Coordinates orientation sessions and assists in the production of orientation guides, materials, and other resources

• Incorporates social media and networking into program/project aspects as appropriate

• Strengthens partnerships with internal and external units by defining, promoting and marketing benefits of participation and involvement in programs

• Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.

• Supports the office in development and implementation of program courses, activities, and materials

• Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US- or e- mail from customers/vendors

• Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers and agendas

• Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within UM

• Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner

• Assists the Director and Associate Director, as needed, in researching new customized or faculty-led programs in alignment with UM study abroad mission

• Adheres to program/project mission, values, guidelines, and policies

• Reviews programs/projects to increase efficiencies to support growth

• Performs other duties as assigned

Minimum Qualifications:

• High school diploma; Bachelor's in international studies, international education, or related field preferred

• Minimum 1 year of relevant work experience; 3 years of professional work experience in study abroad and/or international program management and administration preferred

• Prior experience studying, living, or working abroad

• Experience working with university staff, students, and faculty

• Demonstrated ability to successfully manage international initiatives for a student audience

• Excellent oral and written communication skills

• Excellent interpersonal skills

• Intermediate knowledge of word processing, spreadsheet, email, and database software programs

• Well-developed organizational skills and the ability to independently prioritize and handle multiple tasks, turning general instructions into specific action steps

• Ability to quickly and effortlessly change direction based on new/changing priorities

• Proven problem solving skills and attention to detail

Preferred Qualifications:

• Excellent computer skills, including in-depth knowledge of spreadsheets, word processing, databases and presentation software packages

• Experience with Terra Dotta/Studio Abroad software

• Foreign language skills

• Familiarity with regional and national education abroad networks and resources

• A relevant combination of education and experience may be considered

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.Job Status:Full timeEmployee Type:StaffPay Grade:A5

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