Program Manager Non Tech 2
BC Forward

Program Manager Non Tech 2

BCforward is currently seeking a highly motivated Program Manager Non-Tech 2 for an opportunity in Redmond, WA- Remote!

Position Title: Program Manager Non-Tech 2

Location: Redmond, WA- Remote
Anticipated Start Date: ASAP

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 11+ Months (Highly Possibility for extension)

Job Type: [CONTRACT [Remote]
Pay Range:[$50] - [$55]

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Requirement:

1. Minimum 4 years experience with advertising platforms (Microsoft Advertising, Google Ads, Facebook Ads, etc.)

2. Minimum 4 years experience with cross functional teams.

3. Minimum 4 years experience with technical/business content writing.

Summary:

• This role would be to support the Consumer Marketing Growth Engine Platform team. While not a technical role, the ideal candidate would be able to understand and partner with technical collaborators. The role requires excellent communication skills and attention to detail. A background working across Martech solutions is a plus, especially if experience includes Advertising Platforms (Microsoft Adverting and/or Boost); Project management solutions (ADO and ClickUp); in addition to familiarity and confidence in M365 Suite solutions (PowerPoint, Excel, Outlook, Teams, etc.)

Job Responsibilities:

1) Drive support tickets to resolution. In this role you will help to assess, summarize, and submit new support tickets for marketers in the Consumer Growth Engine group to our engineering partners. You will partner with technical experts and drive issues to a resolution. This is likely to include trouble shooting and leveling up common themes seen in ticketed requests. You will be responsible for regular communication on the status of the tickets, socializing insights and learnings from the solutions to reduce future escalations in addition to running a weekly meeting on the topic.

2) You will aid our team in documenting Platform expansion needs through Business Require Documentation. This may include desk research, building expertise in some of our internal tooling systems and articulating technical requirements.

3) Aid in the development and execution of training modules for marketing teams. As new features and functionality become available in our Martech stack, we will help in developing the training and documentation for that feature to educate and train marketers that will use it daily.

4) Maintain and track the team's progress and their annual objectives and goals. This will include gathering data and developing a ppt slide to show progress on monthly and quarterly cadences.

Skills:

• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
• Basic ability to work independently and manage one's time.
• Basic knowledge of computer software, such as Outlook, MS PowerPoint, MS Excel, MS Teams
• A background working across Martech solutions is a plus, especially if experience includes Advertising Platforms (Microsoft Adverting and/or Boost); Project management solutions (ADO and ClickUp); in addition to familiarity and confidence in M365 Suite solutions (PowerPoint, Excel, Outlook, Teams, etc.)

Education/Experience:

• PMI or PMP certification preferred
• 3-5 years experience required

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Keywords:

#Project/ProgramManager #Advertising/AdsPlatform #Martech #MicrosoftSuite #Documentation/ContentWriting

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 223652 when responding to this ad.

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Job Snapshot

Employee Type
Contractor

Location
Redmond, WA (Onsite)

Job Type
Information Technology

Experience
Not Specified

Date Posted
06/14/2024

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