Program Support Specialist - Center for Professional Excellence
Savannah State University

Job Title: Program Support Specialist - Center for Professional Excellence
Location: Savannah State Recruiting Loc
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 268513
About Us

Savannah State University established in 1890, is the first public historically black college or university in the state of Georgia and the first institution of higher learning in the city of Savannah. The university's students select majors from four colleges - Business Administration, Education, Liberal Arts and Social Sciences, and Sciences and Technology. The campus is by far the most picturesque in the state of Georgia. The moss-laden sweeping oak trees, expansive marsh and historic architecture create a resplendent yet tranquil atmosphere. Beneath the beauty and splendor is a vibrant residential campus bursting at the seams with the vim and vigor of quality collegiate life: relevant academic majors, engaging lectures, cutting-edge research, quality student-faculty engagement and a nurturing environment.

Job Summary

The Program Support Specialist is the primary/front office point of contact as well as the travel/virtual workshop coordinator for the office. The Program Support Specialist greets and responds to in-person, phone and email inquiries directed to the Center for Professional Excellence (CPE) as well as assists students, faculty, staff and visitors. This position also manages incoming and out-going correspondence and assists the Office of Academic Affairs with coordination of meeting space. Work is performed using a high degree of flexibility and operating in a fast paced, high volume office.

This is a Title III grant funded position. Continued employment is contingent upon the availability of funding.

Responsibilities

• Provide exceptional customer service while performing administrative support functions

• Review all requests submitted to ensure compliance before Title III Director approval

• Responsible for submitting all requests for the office for purchases, supplies, travel, etc.

• Compose, type, edit, and distribute a variety of correspondence, presentations and office publications

• Maintain office calendar, schedule meetings, prepare agendas and meeting minutes

• Maintain filing systems and tracking system/logs

• Assist in developing and disseminating Title III¿s quarterly newsletters

• Responsible for the Title III webpage and the required updates and maintenance

• Responsible for updates to all Title III forms and handbooks

• Maintain inventory of office supplies and equipment

• Assist with annual grant applications and submission (collection of data, formatting, editing, etc.) to the Department of Education

• Serves as liaison for the Title III office between Purchasing, Fiscal Affairs, faculty and staff

• Assist Title III activity directors and their staff with submitting requests and responding to inquiries in a professional manner

• Assist with training Title III personnel on policies and procedures and develop internal processes that can strengthen the program

• Assist with data collection as needed for internal progress reports and tracks completion of Title III internal reports (time & efforts, quarterly progress reports, etc.)

• Compiles data to assist Director with completion and submission of Title III annual performance reports

• Conducts annual equipment inventory site visits, tagging and tracking of Title III equipment

• Coordinates external evaluation review

• Assists with supervising duties of student assistants

• May be required to perform job related duties other than those specifically delineated in this position

Required Qualifications

• Bachelor's degree or high school diploma with four (4) additional years of experience

• Five (5) years of office related (ex. administrative assistant, event organizer, administrative clerk, community engagement professional, graphic designer, etc.) experience

• Must possess high ability in follow-through, effective customer service and office organization

• Advanced skills in Microsoft Office applications (Charts, pivot tables, etc.) as well as additional web-based open source applications

Knowledge, Skills, & Abilities

• Knowledge of Board of Regents and Savannah State University policies and procedures

• Skills in positive communication, organizational and time management

• Skills in being customer-friendly and possess good interpersonal skills to interface with all levels of internal and external stakeholders

• Ability to maintain constructive and cooperative working relationships with others

• Ability to cooperate with fellow employees as a team member

• Ability to multi-task, attention to detail and prioritize projects

• Ability to process information and forms requiring accuracy and thoroughness

• Ability to complete all assigned tasks and projects with deadlines

• Ability to communicate effectively both verbally and in writing

• Must be customer-friendly and possess good interpersonal skills to interface with all levels of internal and external stakeholders

• Ability to work independently and use good judgment

Apply Before Date

For best consideration, apply by July 12, 2024.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources at hr@savannahstate.edu. For technical support, please call OneUSG Connect Support at (877) 251.2644, or by email at sscsupport@ssc.usg.edu.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

Savannah State University's Core Values: T.I.G.E.R

• Teamwork is our distinction. Through mutual support, cooperation, encouragement, and shared goals, we at SSU believe that by working together, our university family of student, faculty, staff, alums and community supporters are serving and advancing our institution.

• Integrity as we will act honestly, fairly, impartially, unbiased and ethically, creating a trust that is evident in all University activities and decision-making.

• Greatness in our transformation and wisdom as we maximize the potential in each student through a nurturing environment in which our resources are safeguarded, and we are good stewards of the human, intellectual, physical, and fiscal resources given to our care.

• Excellence is our campus standard. Through the performance of campus duties, a commitment to the greatness of teaching and learning, scholarship, student engagement, stewardship and tradition, SSU will continue to be the catalyst for innovation and discovery.

• Respect through recognizing the inherent dignity and rights of every person. We will do our utmost to fulfill our resulting responsibility to treat each person with fairness, compassion and decency.

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Savannah State University, as determined by Savannah State University, its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Savannah State University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev. Proc. 75-50). Savannah State University is an Affirmative Action/Equal Opportunity Institution. For questions or more detailed information regarding this policy please contact the Savannah State University, Office of Human Resources at hr@savannahstate.edu. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Office of Human Resources at hr@savannahstate.edu.

Special Applicant Instructions

• Applicants must include a list containing the name, telephone number and e-mail address of three (3) professional references (e.g. supervisor, colleague, mentor).
• Applicants must include transcripts with the application. Unofficial transcripts are acceptable. Official transcript required upon hire.

This job has expired.