Project Manager, Clinical Informatics Infection Control and Research
Mass General Brigham

The Opportunity

Project Manager, Digital Clinical Informatics Infection Control and Research

The Clinical Informatics Project Manager is responsible for leading activities related to clinical content lifecycle in the EHR (Epic) including analysis, development, maintenance and tracking for Mass General Brigham (MGB) Digital. This role reports to the Clinical Informatics Manager and is a member of the Clinical Informatics Team, which consists of the Informatics leadership, Clinician leads, Project Managers and Data Analysts. The project management role supports Clinical Informatics activities as needed for various departments including content, informatics, biomedical device integration and MGB programs.

The Project Manager analyzes, develops, documents, and tracks clinical content in collaboration with the MGB Digital design, build and implementation teams. They collaborate with the MGB Digital - Epic platform design, build and implementation teams to develop and coordinate completion of project plans and schedules, and tracks the progress of content development and build including remediation efforts, enhancement, and demand projects. They also facilitate clinical governance meetings in collaboration with clinical counterparts.

The Project Manager ensures that all clinical content is appropriately tracked in an inventory database. They identify and mitigate project risks to achieve successful project completion across the Mass General Brigham System. The Project Manager assigns tasks and responsibilities to project team members and manages internal and external client expectations.

Principal Duties

• Leads the process for content development, standardization, coordination, maintenance and archiving for MGB Digital - Epic Platform.

• Coordinates responsibilities for clinical informatics including clinical content subject areas, informatics, biomedical device integration and MGB programs.

• Manages and coordinates gathering and synthesis of current clinical content and the development of new clinical content.

• Supervises content development and helps to inform build activities between and among MGB Digital and other MGB work groups.

• Leads assigned work groups and facilitates interactions and communication to arrive at solutions for content development and management.

• Provides coordination and direction to complete the assigned clinical content tasks, produce the required results, track and resolve issues, and meet the relevant MGB Digital project milestones according to the established timeline.

• Takes ownership for the success of the clinical content activities for MGB Digital Epic platform.

• Develops, owns and executes project plans for multiple content teams simultaneously.

• Collaborates with the Clinical Informatics Team and Committee, and the Clinical Implementation Project Directors and Application Managers, as well as clinicians and operational leaders from across the Mass General Brigham System.

• Develops an inventory database management system for documenting and tracking clinical content.

• Addresses project issues and identifies risks and mitigation strategies using strong analytical and problem-solving skills.

• Reports project status to the Clinical Informatics Manager/ Director's/ Chief Medical Information Officer

• Other responsibilities as determined by the Clinical Informatics Manager/ Director's/ Chief Medical Information Officer.

Qualifications
Qualifications

• At least 5 years of project management experience

• Experience with clinical care delivery across health disciplines and the care continuum

• Experience with clinical content development and maintenance

• Experience managing multiple concurrent large projects and project teams

• Experience in meeting management, facilitation and presentation required

• Bachelor's Degree Required

Skills for Success

• Expert level knowledge of clinical operations and related business processes
• Strong knowledge of clinical care processes across disciplines and across the care continuum
• Expertise in program and project management
• Excellent leadership and supervisory skills
• Demonstrated ability to effectively develop, maintain, motivate, and manage relationships in a highly complex and changing environment
• Ability to build consensus across teams, with staff and leadership
• Ability to partner with and influence senior leaders
• Excellent communication skills including strong verbal, written, and interpersonal skills
• Demonstrated ability to make tactical decisions
• Demonstrated ability to develop creative solutions to complex problems
• Excellent problem solving and organizational skills
• Strong facilitation skills
• Proficient with standard office technologies and software
• Understanding of clinical information systems

Working Model

• Hybrid role requires onsite and remote work, M-F Eastern Business hours with flexibility to meet the demands of the position
• Standard business environment with frequent local travel between Mass General Brigham System sites
• May require travel for external training

EEO Statement
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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