Quality Assurance Manager
SCUSA Saputo Cheese USA Inc.

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

JOB DESCRIPTION

At Saputo, we make contributions that matter every day. We're a growing team of dedicated and passionate people around the world with a longstanding history of excellence. Each of our employees bring their best every day and together we create high-quality products our customers and consumers enjoy. To learn more visit us at http://www.saputo.com/careers

The Quality Assurance (QA) Manager will have primary accountability for developing and managing the plant QC environment for the cheese procurement and packaging operation. This position will lead the plant in the implementation of Saputo's Quality Systems and will develop and continuously improve plant procedures for monitoring and ensuring conformance to specifications for incoming raw materials as well as for finished product.

How You Will Make Contributions That Matter

• Develop and ensure implementation of food safety and monitoring programs to meet corporate and regulatory standards. This individual is ultimately responsible for food safety and food quality.
• Oversee and monitor quality programs and all prerequisite programs (i.e., HACCP, GMP, Positive Release, Pest Control, sanitation, etc.)
• Compliance and record keeping for all mandated quality checks, testing, sampling, and sanitation activities
• Preparation and resolution for all Company Quality Audits
• Tracking and review quality customer complaints including root cause and corrective measures.
• Recommends or develops tools to improve quality programs and quality tracking
• Stays current with process-related industry standards
• Leads and mentors quality assurance team members
• Embrace a forward-thinking attitude toward sanitation, microbiological control, and food safety; monitor and audit sanitation process regularly
• Develop and conduct at a minimum annually, various employee training related to quality and food safety expectations/programs of the quality management system (i.e., GMP, HACCP, Allergen, SQF, CCP, etc.)
• Manage quality control procedures to ensure accurate raw materials and finished product traceability for returns evaluation and potential product recall
• Develop and implement SOPs to ensure products are packaged to all applicable standards
• Ensure SPC controls are in place to monitor the Saputo weight control program to maximize yield while meeting regulatory standards
• Work with the purchasing, scheduling, warehouse, and operations departments to manage cheese requirements for production, as needed
• Work with the procurement department and vendors to maintain/improve cheese quality
• Maintain, monitor, and report the Hold and Release program
• Direct employees in quality assurance on the proper methods required to assure that all Company and regulatory standards are met on a daily basis, including basic analytical testing (i.e., moisture, pH, melt tests)
• Assist and monitor Sanitation crew effectiveness through equipment and environmental sampling and routine plant audits
• Any other duties as assign by manager
• Adheres to all policies listed in the Employee Handbook
• Adheres to all policies listed in the Employee Safety Handbook and maintains a good personal safety record
• Promotes and adheres to all policies and procedures relating to Good Manufacturing Practices (GMPs), food safety, regulatory compliance and Saputo's Quality Policy
• Other duties as assigned by supervisor

You Are Best Suited For The Role If You....

• Bachelor's degree in science, engineering, quality, or a related discipline
• 3-5 years quality assurance management experience work experience, particularly in the food manufacturing industry is an asset or dairy and/or cheese packaging industry is a plus; and two (2) or more years as a quality analyst with an emphasis on process improvement, quality and risk assessments, quality audits and studies; or equivalent combination of education and experience
• In-depth knowledge and use of process improvement and quality management methods, tools, and technology used to create and support defect-free, application software or business operations processes for which the quality program will be focused
• SQF Practitioner - Will be responsible for any changes or updates to the SQF program
• In-depth knowledge and experience conducting risk analyses; quality assessments, audits and/or studies; and implementing successful process improvement programs
• Considerable skill in analysis, solid decision-making and problem solving
• Ability to succeed in an agile work environment where cross-functional teams work closely together to ensure requirements are met or exceeded
• Ability to work collaboratively with others to achieve the company and project goals
• Ability to influence and motivate employees
• Ability to demonstrate interpersonal and teambuilding skills, working with technical and non-technical individuals
• Excellent verbal and written communication skills
• Able to work independently with attention to detail

We Support and Care For Our Employees By Providing Them With...

• Development opportunities that enhance you career fulfillment
• Meaningful compensation & benefits that help you care for your family
• Opportunities to contribute to your community and enhance the lives of others through Saputo products

In the USA, Saputo ranks among the top three cheese producers and is one of the top producers of extended shelf-life and cultured dairy products, with a portfolio of well-loved brands such as Stella, Frigo Cheese, Montchevre, Stella, and Treasure Cave. We also boast a strong foodservice presence, partnering with reputable chain restaurants and broadline distributors.

Whether your expertise lies in manufacturing, operations, supply chain, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.

Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC endeavors to make CareersUSA.Saputo.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 214-863-2300 or email us.recruitingsupport@saputo.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information on your EEO rights under law, please visit www.EEOC.gov.

To review the Saputo Cheese USA Inc. and Saputo Dairy Foods USA LLC Privacy Notice for California applicants, please visit our Corporate website associated section by clicking here (English) or here (Spanish).

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