Receptionist
Cochlear

Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care.

Receptionist

Position Spotlight:

• Permanent, full-time role
• In-Person, Monday - Friday schedule
• Deadline to apply by August 9th, 2024

About the role

Cochlear is helping people hear, and be heard, all over the world. Come be a part of our amazing mission! If you are passionate about providing exceptional service to guests, visitors, and team members alike this is a fantastic opportunity to join the Facilities team at the global leader in implantable hearing devices! In this role, you will be based in our Americas head office in Lone Tree, CO and be working in office 5 days a week.

To be successful in this role you'll be able to represent Cochlear as the first point of contact for all guests/visitors, employees, and inbound callers at Cochlear Americas' headquarters. You'll work collaboratively with the Customer Care team on a regular basis to coordinate regarding expected call volumes. This administrative role is responsible for greeting and directing visitors according to the Visitor Procedures. The Receptionist will support internal project, task, requests from other administrative employees as time allows.

Key Responsibilities

• Greet and check-in visitors who come into the office, following Cochlear's Visitor and Security policies. Utilize the CAM-Receptionist email and calendar regularly to stay updated on visitors or deliveries expected at the front lobby.
• Provide clerical support for projects throughout the office as requested, with supervisor's approval. This may include invoice processing, ordering lunches, ordering office supplies, service awards, mail folders, etc.
• Provide training to any person covering the front desk on an as-needed basis.
• Assist with mailroom duties as needed
• In case of an emergency, the Receptionist is responsible for guiding any persons in the lobby and adjoining areas in accordance with Cochlear's Emergency Evacuation procedures.

Key Requirements

To add value to Cochlear in this role you'll be able to meet and demonstrate the following knowledge, skills, and abilities in your application and at interview:

• Bachelor's Degree and 1 year of experience or High School Diploma/GED and 4 years of experience
• Strong computer skills (preferably in Microsoft Suite), and proficient experience utilizing common office resources (phone, copier, and email)
• Ability to work in a fast-paced environment and balance/manage multiple, changing priorities by following through on commitments, meeting deadlines, taking responsibility for actions, and showing consistency between words and actions
• Excellent written and verbal communication skills
• Proven ability to work collaboratively and positively in a team environment to build strong, professional relationships

Total Rewards

In addition to the opportunity to develop your knowledge and grow professionally, we offer competitive wages and benefits.

• Pay Range in the United States: $24.00/hr - $25.00/hr based upon experience, as well as an annual bonus opportunity of 5% of base salary. Exact compensation may vary based on skills, experience, and location.
• Benefit package includes medical, dental, vision, life and disability insurance as well as 401(K) matching with immediate vesting, Paid Time Off, tuition reimbursement, maternity and paternity leave, Employee Stock Purchase Plan and pet insurance.

Who are we?

Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind - thinking about their needs.

For this reason, our products, services and support will continue to evolve and improve. We are by our customers' side through the entire hearing journey, so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives and working in an organization where they can be part of bringing the mission to life each day.

Physical & Mental Demands

The physical and mental demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to be in a stationary (seated/standing) position; utilize business technology for work product delivery, communicate orally and in writing with others internal or external to the organization, utilize problem solving/critical thinking skills to discern and convey information. May be asked to occasionally transport/move up to 30 pounds, depending on the position. Specific vision abilities required by this job include ability to adjust focus. The individual is regularly required to utilize comprehension, critical thinking, communication, problem solving, organization reasoning, relating to others and discernment of items such as product specifications, procedures and processes to customers (whether internal or external). Influence, organization/classification of information and planning are also required.

The work environment is an office environment. This is representative of the environment an individual may encounter while performing the essential functions of this job.

Apply now by completing your application form online. Applicants must meet the job specific application criteria to be considered. Visit our careers site at www.cochlear.us/careers to learn more.

Cochlear Americas is an Equal Opportunity, Affirmative Action Employer and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, Cochlear will provide reasonable accommodations for qualified individuals with disabilities. If you require accommodation with completing the online application, please contact us via web or phone at 303-264-2549.

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