Refugee Program ESL Specialist
Baltimore City Community College

About Baltimore City Community College
Founded in 1947, Baltimore City Community College (BCCC) is comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College's campus is located in West Baltimore and courses are offered throughout the City. With its broad range of degree, certificate, and continuing education programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves over 7,500* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that over 50 nations are represented within the student body.

* Based on the annual unduplicated credit and non-credit headcount for FY 2023.
Requisition Number: 2024-057
Posting Start Date: 4/23/2024
City: Baltimore
State: MD
Minimum Education: Not Specified
Additional Documentation: OPTIONAL
Compensation: Commensurate with Experience
Refugee Program ESL SpecialistDescription/Job Summary

The Refugee Program ESL Specialist reports to the Director of ESL and is responsible for the ongoing systematic management of on and off campus ESL classes to ensure the effective delivery of English language instruction.

Responsibilities/Duties

1. Coordinate and conducts student registration, as well as process student registrations and related student enrollment and update forms;
2. Conducts testing and scoring of pre and post assessments; advise students; assign instructional level and refer to other on or off campus sites as necessary;
3. Maintains student date, prepare student enrollment, attendance and update reports;
4. Conducts student follow-up and document follow-up activities through case notes;
5. Provides referral services to students;
6. Provides support to teachers, instructional materials, duplication and equipment support;
7. Assists with recruitment efforts at community outreach events;
8. Operates office equipment including copier facsimile machine, computer, scanner, binding machine, shredder;
9. Works cooperatively with other members of the Division on projects and initiatives.
10. Other related duties as assigned

Required SkillsRequired Knowledge, Skills and Abilities:

• Proficiency in a second language, preferably Arabic or Spanish
  
• Meticulous organizational and record keeping skills with attention to details Excellent oral and interpersonal communication skills,
• Proficient in Microsoft Office Suite, specifically Excel, Word, and PowerPoint Ability to manage multiple projects in a dynamic environment
• Ability to handle sensitive and confidential information
• Ability to work independently on a variety of different projects
• Must be self-motivated, able to accept responsibility and demonstrate initiative. Must have a positive attitude and a willingness to learn new tasks
• Some evening and Saturday hours will be required

Work Environment:

This position typically works indoors in a standard office environment, generally free from hazardous or unpleasant physical conditions. Work involves minimal risk and observance of safety precautions typical of modern office settings. The work environment is highly diverse and demands a high level of cultural competence in interpersonal communications and interactions. Duties may require off site travel to meeting, job fairs, special events, etc.

Physical Demands:

The work entails sitting for extended periods and frequently standing, walking, bending, stooping and reaching. Work requires eye-hand coordination, manual dexterity, near vision acuity, and the ability to see and read printed material and computer screens. Duties involve oral, written, electronic and telephonic communication; typing; and lifting and transporting supplies/materials. Off-site travel duties are required to deliver materials.

Required Qualifications

• 2 years of college or equivalent work experience
  
• 4 years of administrative support experience

Benefits: BCCC is both a higher education institution and a State of Maryland agency. As a state agency, the College is able to offer full-time, permanent PIN employees a host of benefits including a competitive salary and tuition waiver and remission. This is in addition to medical, dental, vision, retirement, 22 days of Annual Leave, 15 days of Sick Leave, 3 Personal Leave days, and more. Contractual Staff may be eligible for select benefits as well.

BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants needing accommodation for any part of the application and/or hiring process should request the accommodation from The Office of Human Resources office by contacting us at 410-209-6007.

For more information, view the EEO - Know Your Rights and Pay Transparency Statement.

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