Senior Credit & Collections Specialist - Paragon Healthcare
Elevance Health

Be Part of an Extraordinary Team

A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.

Title: Senior Credit & Collections Specialist - Paragon Healthcare

Location: Candidates must reside within 50 miles or 1-hour commute each way of TX-PLANO, 3033 W PRESIDENT GEORGE BUSH HWY, STE 100.

Schedule: Hybrid; Monday - Friday, 8:00am - 5:00pm.

The Senior Credit & Collections Specialist - Paragon Healthcare is responsible for complex collection activities related to past due health insurance claims.

How You Will Make an Impact

Primary duties may include, but are not limited to:

• Follows established guidelines, contacts payer for the purpose of collecting past due health insurance claims.
  
• Researches validity of past due and/or disputed claims.
  
• Negotiates payment plans with patients in accordance with company collection policies.
  
• Reports status of credit and collection activities for management review.
  

• Requires a H.S. diploma and a minimum of 2 years of commercial and/or government debt collection experience; or any combination of education and experience, which would provide an equivalent background.
  

• At least 1 year experience with office computer program, if applicable (i.e. CPR+, CareTend) preferred.
  
• At least 1 year experience with partner programs (i.e. Microsoft Word) preferred.
  
• Strong written and oral communication skills preferred.
  
• Minimum of 1 year experience in medical collections (preferably home infusion) with a working knowledge of managed care, commercial insurance, and Medicare reimbursement preferred.