Senior Director, External Affairs - FT - DAYS - JDCH
Memorial Healthcare System

Location:
Hollywood, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

The Senior Director - External Affairs - Joe DiMaggio Children's Hospital (JDCH) oversees strategic activities related to business development and physician relationships as well as partnerships and relationships with organizations in the community, at large (local, national, etc.). This role works closely with the JDCH administrative team and health system leaders in terms of operations, business development, community relations, strategic planning, JDCH foundation, and various other areas to develop and nurture relationships that support the hospital's overall growth goals and external relationships.

Responsibilities:

Leads strategy development and leadership of external affairs, serves as senior-level resource to and liaison with community relations, marketing, business development, physician relations, corporate, philanthropy, and any other organizations/departments as determined by the growth strategy.Establishes relationships with corporations, community and civic organizations, regional school partners, and other potential partners that align with the strategic plan. A brand champion and visible leader in the community representing JDCH at the senior level including visibility and presence externally (i.e., board roles, chambers, etc.) and in public speaking engagements throughout the tri-county (Miami-Dade, Broward, Palm Beach) and any other requests as assigned.Serves as a senior advisor, reporting to the Vice President of Regional Operations. Manages a wide variety of administrative and executive responsibilities, working with both key internal and external stakeholders to promote strategic goals and initiatives as an ambassador of hospital and health system brand, vision, mission, and key priorities.Cultivates initiatives that benefit Joe DiMaggio Children's Hospital and the strategic growth plan.Leads initiatives that build and execute brand, strengthen marketing and communications, foster strategic partnerships, and expand relationships with community partners, industry leaders, and other influencers and stakeholders. Translates strategic plans into specific short- and long-term objectives and defines metrics and accountabilities for use in written proposals and agreements.Manages growth and change. Supports the leadership/mentoring and development of others. Participates in training and leadership activities for JDCH and Memorial Healthcare System (MHS) to influence across functional teams effectively, including, but not limited to, community leadership roles/events and leadership of community-based committees and counsels.Leads and supports regional planning of activities related to outreach, community support/visibility, social responsibility, corporate relations, strategic community stakeholder relations, physician relations and various events. Provides regular reports on healthcare market intelligence and trends for hospital and health system decision making.

Competencies:

Education and Certification Requirements:

Bachelors (Required)

Additional Job Information:

Complexity of Work: Must be a mission-driven and self-directed individual with experience building, developing, and managing results. Exceptional verbal and written communications skills. Dynamic public speaker possessing the ability to communicate with and gain the confidence of people from a variety of sectors and settings. Strong interpersonal skills/relationship builder and the ability to work collaboratively across the organization and throughout the community with a high performing management team of senior professionals. Strong analytic skills and experience with data analysis and the use of metrics to drive decisions and achieve strategic objectives. Strong organizational and process management skills. Demonstrated ability to provide management oversight, vision, leadership, and direction to teams in a complex healthcare or nonprofit environment. Visionary and creative. Achievement- and results-oriented; passionate about driving the best performance from a team and organization, and skilled at goal setting and measuring success. Subject matter expertise in external/public relationship management, building strategic partnerships, fundraising, and understanding and interest in key industry issues. Experience in developing, implementing, and monitoring strategic plans to address current and future needs, as well as reporting on progress to senior administrative leaders and board members. Demonstrated skill in strategic and financial analysis and the ability to balance a variety of factors (e.g., cost, risk, short-term versus long-term impact) to achieve optimal outcomes. The ability to extract and analyze data to make effective, efficient, and independent decisions about strategy and process. Knowledge of modern data management practices and techniques, including database information systems, data modeling, and analysis. Familiarity with technology and other innovations that can streamline processes. Integrity and trustworthiness are paramount. Sound judgment in handling sensitive and confidential information. High degree of professionalism, diplomacy, and political savvy. Demonstrated flexibility and skill at resolving concerns and conflicts between individuals and among multiple members of a group in a fair and equitable manner. Skilled in interacting with a variety of personalities at all levels and resolve concerns and conflict with composure, fairness, and tact. Ability to work independently and follow through on assignments with very minimal direction and acceptance of full responsibility and accountability for all personal actions. Able to translate ideas and insights into actionable programs, initiatives, and projects with specific and measurable outcomes. Expertise in using data, analytics and insights to determine program and initiative success. Able to understand and track the effectiveness of key marketing and brand initiatives, outreach, programs/events, and overall enhancement of consumer experience and brand. Dedicated to the mission and goals of Memorial Healthcare System and Joe DiMaggio Children's Hospital. Required Work Experience: Eight (8) years of experience in non-profit healthcare, external affairs, strategic partnerships, public relations, children's programs, or any combination thereof. Other Information: Additional Education Info: Bachelor's degree in Health Administration, Communications, or relevant field of study. Master's degree preferred.

Working Conditions and Physical Requirements:

• Bending and Stooping = 0%
• Climbing = 0%
• Keyboard Entry = 60%
• Kneeling = 0%
• Lifting/Carrying Patients 35 Pounds or Greater = 0%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
• Pushing or Pulling > 75 lbs Non-Patient = 0%
• Reaching = 0%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 60%
• Running = 0%
• Sitting = 60%
• Squatting = 0%
• Standing = 60%
• Walking = 60%
• Audible Speech = 60%
• Hearing Acuity = 60%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 60%
• Distinguish Color = 60%
• Seeing - Far = 60%
• Seeing - Near = 60%
• Bio hazardous Waste = 40%
• Biological Hazards - Respiratory = 40%
• Biological Hazards - Skin or Ingestion = 40%
• Blood and/or Bodily Fluids = 40%
• Communicable Diseases and/or Pathogens = 40%
• Asbestos = 20%
• Cytotoxic Chemicals = 20%
• Dust = 20%
• Gas/Vapors/Fumes = 20%
• Hazardous Chemicals = 20%
• Hazardous Medication = 20%
• Latex = 20%
• Computer Monitor = 60%
• Domestic Animals = 20%
• Extreme Heat/Cold = 0%
• Fire Risk = 0%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 20%
• Moving Mechanical Parts = 40%
• Needles/Sharp Objects = 40%
• Potential Electric Shock = 0%
• Potential for Physical Assault = 20%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 40%

Shift:

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net

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