ServiceNow Engineer
Gdh Consulting, Inc.

Job Description:
Our client is seeking a dynamic and proactive ServiceNow Engineer to join our team. This role is ideal for someone with a successful track record in IT Service Management (ITSM) and IT Operations Management (ITOM) technologies. The successful candidate will thrive in the fast-paced environment of a technical organization with a rapidly expanding customer base. This position requires a high level of organization, analytical skills, and the ability to work effectively in a team environment. The role is full-time and based in our main office, with a contract length that will be determined based on the project needs and candidate's availability.

Responsibilities:

• Implement and manage projects on time to meet project schedules, handling multiple priorities in a fast-moving environment.
• Optimize the organization's portfolio of applications for enhanced efficiency and performance through Application Portfolio Management (APM).
• Develop and implement ServiceNow ITSM modules including Asset Management, Incident Management, Change Management, CMDB/Discovery, Service Mapping/Dependency Mapping, and IT Asset Management.
• Execute system integration using web services and other web-based technologies like XML, HTML, AJAX, CSS, HTTP, REST/SOAP.
• Create and manage scripts and workflow, with experience in JavaScript, Python, PowerShell, or similar scripting languages.
• Customize ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly, and implement custom UI changes with web technologies.
• Setup and integrate SSO-SAML and ServiceNow with other applications, ensuring seamless operation and user experience.
• Contribute to the technical and functional design requirements related to ServiceNow, including scripting aspects like Business Rules, Script Includes, UI Actions, and Scheduled Jobs.

Qualifications:

• Proven self-motivation with a successful track record in IT Service Management (ITSM) and IT Operations Management (ITOM) technologies.
• Intermediate level experience with ServiceNow implementations and understanding of the Common Service Data Model (CSDM).
• Strong communication, presentation, and writing skills.
• Excellent troubleshooting skills with the ability to influence stakeholders and team members.
• Proficiency in system integration using web services and other web-based technologies.
• Experience in one or more scripting languages: JavaScript, Python, PowerShell.
• Fundamental understanding of ITSM, ITIL, and understanding of CMDB.
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs, and proficiency in ServiceNow APIs.
• Capability to customize ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people," isn't just a tagline - it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.

Benefits of Working for GDH:

• Professional Development
• Competitive pay
• Full health insurance
• 401k Plan
• Holiday Pay
• Gym Membership Reimbursement
• Weekly Paycheck & Direct Deposit
• & More!

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran's status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Applicants with disabilities that require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.

---