Social Impact Coordinator
A&O Shearman

A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.

We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.

Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to diversity, equity and inclusion and we provide support and ways of working that help you optimise your wellbeing.

What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Department Purpose and Structure
With one of the broadest global networks of any law firm, we have a responsibility to use our expertise and resources to help tackle social injustice around the world. At A&O Shearman, everyone is encouraged to volunteer their time and skills; whether you're a lawyer or business professional, junior or senior. We approach this not as something separate from our day-to-day work but as something we deliver in the same way, and with the same success, as our fee-earning work.

Our social impact work around the world focuses on core themes of access to justice, education, social mobility and impact finance. We partner with major international charitable organizations as well as local charities closest to the communities where we live and work.

Role Purpose
The Coordinator, Pro Bono & CSR, works closely with the US Pro Bono and CSR teams in handling the coordination and processes of various projects and initiatives.

Key Relationships

• Partners and fee earners in the Americas
• Americas Diversity and Inclusion Team
• Americas Media and Marketing Team
• Americas Legal Recruiting Team
• Global Social Impact Team

Role and Responsibilities

• Provides training materials and other required documentation to attorneys for assigned pro bono matters.
• Provides required information to attorneys to complete his/her Pro Bono Compliance Affidavit and/or biennial attorney registration and notary assistance if needed.
• Responds to pro bono in-kind contribution requests from legal services providers & nonprofit clients.
• Maintains various databases for Pro Bono and Social Impact
• Assists with various processes, including the attorney departure process and follows-up, as appropriate regarding pro bono matters and the In-Kind contribution requests.
• Assists and participates internally and externally at community service events.
• Compiles and finalizes monthly reports and graphs based on US/Non-US pro bono hours.
• Maintains calendars in Outlook, scheduling and coordinating tasks for internal and external meetings/trainings/events, as necessary; assist with reserving conference rooms and related tasks. Manage contacts lists in Outlook and/or Interaction.
• Handles administrative duties, including but not limited to arranging conference calls; coordinating travel and meetings; creating and maintaining paper and electronic files; as well as handling miscellaneous photocopying, scanning, faxing, printing requests, and completing expense reports using Chrome River.
• Creates, edit, format and proofread letters, memos and other documents using Microsoft Word, PowerPoint and Excel, DM, and Change-Pro, as necessary.
• Enters diaries for legal team.
• Provides information on opening new pro bono matters in the New Business Intake (NBI) system
• Maintains and track under 25 pro bono hours for lawyers, including summer associates.
• Assists with the coordination of business development, marketing, social and other events.
• Other duties, as assigned.

Key Requirements

• Excellent client services and problem-solving skills.
• Solid knowledge of computers and software applications (MS Word, Excel, PowerPoint, DM, Outlook, HighQ, Interaction, Elite, InTapp, Chrome River specifically).
• Ability to master new technology using on-line training tools.
• Ability to prioritize and handle multiple concurrent tasks.
• Ability to think clearly and work well under pressure in a busy demanding environment.
• Strong calendaring skills (view, edit, send, create and respond on behalf of the Pro Bono Group's request).
• Strong interpersonal skills, with the ability to work effectively and cooperatively with all levels of staff within the office.
• At least five years of experience providing administrative support in a professional services environment.
• Fluency in non-English language a plus.
• College Degree preferred
• Flexibility to work outside standard business hours as required.

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