Software Engineer II
Walmart

Bentonville, Arkansas


What you'll do at

What you'll do...

Position: Software Engineer II

Job Location: 702 SW 8th Street, Bentonville, AR 72712

Duties: Participates in small to medium-sized complex team projects by reviewing and understanding project requirements; translating requirements into technical solutions; researching and identifying alternative solutions; determining needed solutions based on return on investment and value add to the business; gathering needed information (for example, design documents, product requirements, wire frames); writing and developing code; communicating status and issues to appropriate team members and stakeholders; collaborating with project team and cross-functional teams; identifying areas of opportunity; interpreting information and identifying a solution; ensuring solution is sustainable across implementation and use; and ensuring on-time delivery and hand-offs. Provides support to the business for new and existing systems by responding to user questions, concerns, and issues (for example, technical feasibility); researching and identifying needed solutions; determining implementation designs; providing guidance regarding implications of new and enhanced systems; and directing users to appropriate contacts for issues outside of own domain. Troubleshoots business and production issues by gathering information (for example, issue, impact, criticality); performing root cause analysis to reduce future issues; engaging support teams when needed; developing solutions; driving the development of an action plan; performing actions as designated in the plan; and completing online documentation.

Minimum education and experience required: Bachelor's degree or the equivalent in Computer Science, Information Technology, Engineering or related field plus 1 year of experience in software engineering or related field; OR Master's degree or the equivalent in Computer Science, Information Technology, Engineering, or related field.

Skills required: Must have experience with: developing and designing advanced security features for REST API using Java, Spring Boot, and Node JS; designing and developing IVR Call Flow using NICE InContact Studio; IVR Skill and Queue setup; coding using an Object-Oriented Programming language (Java or C#); developing applications using Java, C#, Node JS, and Reach JS; contact Center Domain application development using Avaya and Nice CXOne Platform; developing and maintaining Cloud Native applications using Azure and WCNP; setting up and maintaining CI/CD Pipelines; deploying applications using Docker and Kubernetes; unit testing and troubleshooting using JUnit, Fiddler, and Postman; designing application client server architecture and project flow; designing and developing RDBMS Databases (MSSQL, DB2 and JDBC); debugging and logging applications using Log4J, Prometheus, and Splunk; monitoring, reporting and alerting applications and APIs using Grafana dashboard; designing and developing IVR Call Flow using Avaya Telephony platform; Nice inContact POC and call routing setup and maintenance; setting up Automatic Call Distribution (ACD) on telephony Avaya and Nice InContact platform. Employer will accept any amount of experience with the required skills.

#LI-DNP #LI-DNI

Wal-Mart is an Equal Opportunity Employer.

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum-NWA has something for everyone.



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