Sr Sales Support Coordinator
United States

Are you looking for more?

At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need:

Mohawk is looking for a Sr Sales Support Coordinator who can support the Sales function by assisting with various administrative tasks and processes. This role will collaborate with the Sales team to ensure smooth execution of sales processes, procedures, and policies.

What you'll do:

• Support the Sales function by assisting with coordination of sales processes and programs.
• Compile and maintain basic reports for Sales teams on market conditions and sales results.
• Generate simple reports and graphs showing pricing, product, claims, sales, and inventory activities.
• Process routine invoices for payment in defined support areas. Identify and flag questionable invoices for review.
• Assist with logistics for sales meetings and conventions, including basic agenda planning, travel arrangements, and material preparation.
• Support event planning for shows and sales meetings by helping with contract administration, basic event coordination, and dealer communication.
• Provide administrative support to sales management in evaluating and improving business strategies and operations.
• Serve as a point of contact between customers and company departments, facilitating communication on customer accounts, inventory, pricing, and order issues. Escalate issues where necessary.
• Help identify and gather information for resolving account discrepancies between customers and internal teams.
• Assist with administrative aspects of onboarding and offboarding sales team members.
• Perform data entry tasks such as inputting sales orders, monitoring inventory levels, and handling other administrative duties.
• Perform other duties as needed.

What you have:

• Bachelor's degree in a related field preferred.
• 0-2 years' relevant experience OR equivalent combination of education and experience.

What you're good at:

• Applies conceptual knowledge of the theories, practices, and procedures within a discipline.
• Excellent communication, problem solving, and organizational skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products.

What else?

• While we're a primarily in-office team, we thrive on flexibility and ensuring our people can balance personal and professional time.
• We're located in a pretty great spot - check out this video to see what we mean.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

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