Sr Workforce Coordinator
ADP

ADP is hiring a Sr. Workforce Management Spec. This position can sit in either El Paso, TX; Tempe, AZ; Augusta, GA or Norfolk, VA.

• Are you ready to join a company offering career advancement opportunities throughout your career journey?
• Are you looking for an inclusive environment with a culture of collaboration and belonging?
• Are you looking to cement yourself as a key element in driving business results at ADP?

ADP is hiring a Workforce Coordinator II. In this position, you'll couple your positive attitude, superb organizational skills, analytical skills and deep understanding of ADP to ensure smooth functioning of activities and processes across select areas of our business.

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, beneits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.

Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here:

https://adp.careers/Client_Services_Videos

RESPONSIBILITIES:

• Perform clerical, administrative and office duties of a responsible and confidential nature
• Route and answer correspondence
• Independently establish, organize, and maintain files and initiate follow up as needed
• Compile, analyze and summarize statistics and information
• Communicate new policies and procedures to the department and coordinate the gathering of information as directed,
• Create formulas/formats of moderate complexity and determine hardware/software requirements
• May coordinate off-site meetings and conventions; assist with schedule management; arrange appointments, travel, meetings, conference calls and process expense reports
• Follow standardized formats and established internal procedures
• Organize correspondence and email; respond to requests for information
• Coordinate activities between departments and outside parties
• Provide support to other members of management and department as requested
• Build associate schedules based on forecasted volume to ensure the correct amount of resources are in place to field incoming volume
• Assist with forecasting and capacity planning duties

QUALIFICATIONS REQUIRED:

• Minimum of 3 years of workforce management experience in a similar environment

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

• Experience noted above, OR
• Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

• Some college courses/specialized secretarial training
• Excellent communication skills both verbal and written
• Superb organization skills
• Strong knowledge of Microsoft Office (Word, Excel, PowerPoint) with experience producing high quality reports, presentations and other documents
• Experience with workforce management platforms
• Proven ability to work effectively both independently and in a team-based environment
• Ability to handle confidential matters
• Substantial knowledge of the department's operation and company procedures
• Proven ability in assembling, compiling, analyzing and summarizing data
• Ability to work independently on projects and anticipate and address issues in the supervisor's absence
• Capable of independent and innovative thinking, with proven decision-making skills
• Experience working with senior management
• Experience with forecasting and capacity planning

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.