Team Leader
Caterpillar

Nashville, Tennessee


Career Area:
Business Technologies, Digital and Data
Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.

Our common values and focus on inclusion and respect drive the decisions made by our company, teams and people. This is why we are committed to hiring and building diverse teams representative of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Cat Financial

Cat Financial is a subsidiary of Caterpillar Inc., the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial.

Role Definition

In this role you will provide technical and people leadership to guide a product delivery team to deliver strategic focus areas. You will improve operational processes and support critical business strategies using Agile and LEAN frameworks. Products supported are built on the Salesforce.com platform, specifically the Experience/Community Cloud.

The Product Delivery Lead will support the Product Delivery Manager by ensuring the team operates effectively against Enterprise goals, and to ensure all software development projects/backlog remain on task. In this position, you will take a big-picture and end-to-end value stream mapping approach to leadership and follow multiple projects from design to deployment. Your responsibilities will include drafting timelines, working within annual budget constraints, and managing resource capacity constraints for the delivery team. A huge focus of this role is to ensure projects and backlog items are delivered timely, all while maintaining compliance with quality, security, and labor standards. Our ideal candidate has a bachelor's degree in computer science, information technology, or a business field and several years of project planning and/or business process management experience. Consulting experience, especially in supporting and delivering Salesforce products is beneficial.

This position serves as the Team Lead or Delivery Lead for a cross-functional Product Delivery team. In this role, the candidate will manage a complex and diverse group of Business Analysts, Developers, and vendor partners in a fast-paced environment. The Product Delivery Lead will be responsible for managing one or more agile projects to deliver the product via a multi-disciplinary, highly-skilled digital team. This role will help make decisions that build high-performing teams where people are excited about the work they undertake.

Skills and Experience:

  • Proven experience in delivering Software products and projects.
  • Experience being a SCRUM master or prior product delivery experience using agile.
  • Experience in coming up with statistics on development and delivery performance.
  • Must be involved in continuous delivery methods.
  • Proven experience using a range of agile project management methods.
  • Proven experience in balancing multiple priorities and dealing with ambiguity.
  • Understanding of the digital landscape.
  • Experience in matrix-managing multi-disciplinary teams.
  • Expertise in handling multiple enterprise software releases.
Competencies:
  • Changing and improving.
  • Making effective decisions.
  • Leading and communicating.
  • Collaborating and partnering.
  • Managing a quality service.
  • Delivering at pace.
Main Responsibilities:
  • Timely and quality delivery of software products. Oversee the design, development, testing, and deployment processes. Facilitate day-to-day coordination of work and removal of impediments while adhering to internal work standards.
  • Planning and managing multiple product releases.
  • Deliver products using the appropriate agile project management methodology and lean tools and techniques, learning & iterating frequently. Champions the agile process for the team and helps educate the team in Scrum, XP, Kanban, and SAFe. Ensures Agile processes are being followed.
  • Work with the Product Manager and Product Owner to define the roadmap for any given product and translate this into user stories. Value and metric driven prioritization.
  • Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team. Remove obstacles and blockers.
  • Matrix-managing a multidisciplinary team. Lead multidisciplinary team whose is concerned with enabling the team to deliver value. Helping the team self-organize and fostering a culture of learning and transparency. A good delivery lead knows that a happy team will produce the most amazing work, they are skilled at building trust, managing team dynamics and motivating people.
  • Ensure all products are built to an appropriate level of quality for the stage (alpha/beta/production).
  • Actively sharing and re-applying skills and knowledge and bringing in best practice.
  • Working with Product Delivery Manager to ensure spending costs and resources operate within agreed budgets.
  • Perform product audits to maintain focus on value stream mapping, technical debt, and Cyber Security.
  • Ensures transparency of dependencies, risks, and priorities. Communicates effectively with product delivery manager and other leadership stakeholders. Responsible for tracking work status and managing issues and risks within the team.
#LI-Hybrid
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
November 21, 2024 - November 28, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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