US Risk, Control and Governance Manager
Computershare

JOB DESCRIPTION

Location: New York, NY; Edison, NJ or Canton, MA (Boston area)

In this position, you'll be based in one of the above noted US offices for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex

We give you a world of potential

Computershare has an exciting opportunity for a permanent full-time US Risk, Control and Governance Manager to join our Issuer Services and Global Core Operations (GCO) teams. GCO provides service delivery to clients and their accountholders worldwide for functions that support all of Computershare's global lines of business. Service delivery functions include client event management, customer support, recordkeeping, asset custody, dealing and transaction processing. Services will be delivered across our global footprint and supported by underlying technology that enables optimization of execution.

A role you will love

The US Risk, Control and Governance Manager role must deliver active risk and control management within established guidelines. This role is also expected to provide direction and support to the Issuer Services and GCO operations teams in US, and work collaboratively across teams striving to meet governance objectives.

The US Risk, Control and Governance Manager will work closely with Issuer Services and Operations department leaders and relevant internal stakeholders to ensure all department activity is actioned and reviewed in order to meet strict deadlines and GCO and Computershare standards.

The role holder will be involved in various aspects of the department decision making process including: new product development, new clients, and new or changes to existing processes.

Other Key Responsibilities Include:

• Provide review and challenge to department tactical and strategic changes ensuring risks are clearly identified and appropriate controls are adopted.

• Central point of contact for Risk, Control and Governance related activities, representing business departments as required.

• Event Management - Serve as the central point of escalation for any Operational, fraud, and privacy events.

• Oversight and Monitoring of local laws, rules, and regulations - Understand and build inventory of local regulations impacting the operations teams and build any monitoring and oversight activities.

• Risk Stakeholder Meetings - Produce material and run Senior level meeting reviewing key risk, operational metrics and issues impacting the business.

• Audit/Findings Management - For all Audits impacting the Issuer business in US/CAN working alongside both teams and Internal audit. Being part of all discussions on processes and potential findings. Helping resolve discussion of findings and ratings. For any findings logged due to Audit, Compliance or Self ID performing a review of remediation plans before they are submitted. Tracking completion dates of all findings.

• Change/project Risk - Ensure compliance of material change and project risk standard. Ensure any process changes and risk and control profile are understood related to any material change. Ensure high risk project risk items are escalated. Providing risk oversight of Digitization Program.

• Target Assessments - Performing deep dive reviews of key business processes to assess risk and control and standardization opportunities with global processes.

• Metrics - Work with Local management team to define and monitor key KPI and KRI. Collate metrics for Board reporting.

• Stakeholder Engagement - Provide periodic updates to key business stakeholders on progress of risk and control activities.

• Vendor/Third Party Management - Ensure there is sufficient oversight over the performance of third party vendors and outsource providers utilized by business. Review metrics/SLA commitments as well as any errors and ensure there is visibility with global management.

• Global Initiatives - Help execute on global initiatives designed to strengthen and improve the risk and control environment.

What will you bring to the role?

• Minimum of 5 years of experience in risk management, audit, control, compliance, governance and regulations.

• Business analysis experience.

• Experience in first line of defense functions.

• Advanced skills in communicating complex concepts and gaining consensus, at times without direct authority.

• Experience in operational processing, process design, risk management, or control testing and implementation.

• Experience with process designing and presenting to senior management.

• Strong leadership skills and experience in managing direct reports as wells as providing guidance and direction, with strong communication skills.

• Preference will be given to candidates with a Bachelor's degree in a related field.

Rewards designed for you

Paid parental leave, flexible working and a caring and inclusive culture.

Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.

Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.

Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook.

Compensation. The base salary range is specific to these locations and may not be applicable to other locations. This range reflects our good faith to pay fairly based on our job evaluation of this role and we tailor our offers within the range based on the selected candidate's relevant knowledge, skills, experience, and other job-related factors.

New York, NY: $146,000 - $217,000 per year USD

Jersey City, NJ and Canton, MA: $138,000 - $207,000 per year USD

#LI-SM1 #LI-Hybrid

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.