UX Researcher
Hays

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a UX Researcher in Princeton, NJ.

Role Description

• Lead and own research initiatives to identify meaningful and actionable user-centered insights to help the team deliver industry-leading user experiences
• Discover and understand user behavior, motivations, and needs to help teams shape concepts, products, and solutions
• Define, plan, and execute iterative user research activities spanning a broad set of products (hardware and software) and involving multiple types of concurrent user research including but not limited to generative work (e.g. interviews, field studies), evaluative work (e.g. usability studies, concept evaluations, benchmarking, heuristic evaluations), to summative or validation research
• Proficient in data synthesis techniques, including thematic analysis, cluster analysis, and affinity mapping, to organize and interpret research findings, transforming raw data into clear, actionable insights that drive design improvements and product strategy.
• Experience with various types of analysis techniques(e.g. synthesizing data, statistics, classification, clustering).
• Understand product roadmaps and plan long-term and short-term research initiatives to inform design decisions
• Work collaboratively with cross-functional project team members and business peers to propose the best experience for our end users
•Translate research insights into actionable recommendations that align with business objectives. Collaborate closely with stakeholders, developers, or SMEs to guide product decisions, balancing user needs with business goals.
• Work with stakeholders to prioritize project aspects that enhance usability and user satisfaction, helping teams focus on high-impact improvements.
• Educate others outside the User Experience Design team on UX design methodologies and advocate the benefits of good UX research and design. Think creatively and strategically about the end-to-end customer experience and encourage a design way of thinking.
• Establish a technical vitality plan to remain current in fields of user experience, user research, and product design
• Utilize ideation and storytelling skills to effectively communicate research insights and ideas with colleagues, management, and external parties both in the U.S. and other countries
• Design and execute a wide variety of research projects ranging from early ideation through to design validation.

Skills & Requirements

Position Requirements:

• BA/BS in Human Computer Interaction, Human Factors, Cognitive Psychology, Anthropology, Sociology or other equivalent fields; or equivalent experience
• In-depth knowledge of various qualitative and quantitative research methods and techniques (e.g. interviews, descriptive and inferential stats, classification, clustering, etc.)
• Analytical and synthesis skills with proven ability to drive research that delivers user-centered product insights and design directions
• Detail-oriented with the ability to be pragmatic and keep the 'big picture' in mind
• Ability to communicate effectively with stakeholders
• Self-motivated and execution-orientated with the ability to work independently as well as take direction within established strategic and business guidelines
• Ability to work in a fast-paced, dynamic, and international multidisciplinary team environment

Must Have List
• Experience with various qualitative and quantitative research methods and techniques (e.g. interviews, descriptive and inferential stats, classification, clustering, etc.)
• Proficient in data synthesis techniques, including thematic analysis, cluster analysis, and affinity mapping, to organize and interpret research findings, transforming raw data into clear, actionable insights that drive design improvements and product strategy.
• Strong understanding of Lean UX principles and iterative design processes.
• Ability to translate research insights into actionable recommendations that align with business objectives, collaborating closely with stakeholders, developers, or SMEs to guide product decisions, balancing user needs with business goals.
• Ability to provide or willingness to learn occasional design activities using tools like Figma and SharePoint

What Will Make You Stand Out?

• Hands-on experience designing in SharePoint Online, Figma, Adobe Suite and Microsoft 365
• Knowledge of accessibility standards such as WCAG 2.1 AA
• Knowledge of Gen-AI tools and their application in UX research.
• Strong understanding of Lean UX principles and iterative design processes

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

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#1167738 - Laurie McComb