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Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees.
Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.
Job Summary
This individual will oversee the Delaware Life Operations area, including Contact Centers, New Business, In Force Processing, and Claims. The individual will be responsible for building teams efficiently within a fast-growing organization. It will be extremely important to identify and develop future leaders within the organization. This individual will be expected to ensure that the customer experience is at a level that differentiates us from our competition, creating a competitive advantage, while maintaining an appropriate budget. The individual will need to prioritize and champion projects that will support this goal. To ensure success this individual will need to be comfortable interacting with a diverse group of stake holders including, IT, Legal, Compliance, Marketing, Distribution, and Product to ensure continuity and success across the organization. To be effective in the Vice President, Annuity Operations, this individual will need to possess strong analytical skills, have relevant industry experience, strong annuity product knowledge, expertise with administrative platforms, and the ability to multitask.
Main Accountabilities
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